Near Katmandu Park and Palma Nova Beach, AluaSun Torrenova offers an upscale retreat. Enjoy a breakfast buffet at Terra Café, take a dip in one of the three outdoor pools or test your skills with basketball and volleyball. The helpful multilingual staff has left a lasting impression on previous guests.
Lollipops Childrens Party Venue and Adventure Play Area - 17 min walk - 1.5 km
Getting around
Palma de Mallorca Airport (PMI) - 30 min drive
Palma de Mallorca Son Fuster Station - 15 min drive
Palma de Mallorca Verge de Lluc Station - 17 min drive
Marratxi Pont d Inca Station - 17 min drive
Restaurants
Bar Cafeteria J.J's - 4 min walk
Bernies Cocktail Bar - 7 min walk
The Duke - 5 min walk
Restaurante Fantastic - 7 min walk
The Galley - 4 min walk
About this property
Hotel ILUNION Palmanova Mallorca
Hotel ILUNION Palmanova Mallorca features a free kids' club and puts you just a 5-minute drive from Palma Nova Beach. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Terra, which serves breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 bars/lounges, a poolside bar, and a health club.
All inclusive details
All-inclusive room rates at Hotel ILUNION Palmanova Mallorca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Miniature golf
Soccer
Volleyball
Kids club
Lessons/classes/games
Dancing
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
DONE
Hotel size
256 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
Poolside bar
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Mini golf
Playground
Lifeguard on site
What to do
Fitness classes
Pilates classes
Yoga classes
Basketball
Volleyball
Mini golf
Table tennis
Beach nearby
Bicycle rentals nearby
Horse riding nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Adjacent to a golf course
3 outdoor pools
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Water dispenser
Reusable cups only
Reusable tableware only
Mediterranean architecture
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 31
Room amenities
Be entertained
45-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free local calls
More
Daily housekeeping
In-room safe (surcharge)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Terra - This buffet restaurant serves breakfast, lunch, and dinner.
Agua - Onsite bar. Open daily.
Fresco - This bar is located by the pool. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Safes in guestrooms can be used for EUR 3 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Aluasun Torrenova Hotel Calvia
Hotel Marina Torrenova Calvia
Marina Torrenova Calvia
Marina Torrenova
Aluasun Torrenova Hotel
Aluasun Torrenova Calvia
AluaSun Torrenova Hotel
AluaSun Torrenova Calvia
AluaSun Torrenova Hotel Calvia
Frequently asked questions
Does Hotel ILUNION Palmanova Mallorca offer free cancellation for a full refund?
Yes, Hotel ILUNION Palmanova Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel ILUNION Palmanova Mallorca?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Hotel ILUNION Palmanova Mallorca?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel ILUNION Palmanova Mallorca?
Sorry, there's no onsite parking at Hotel ILUNION Palmanova Mallorca.
What are the check-in and check-out times at Hotel ILUNION Palmanova Mallorca?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel ILUNION Palmanova Mallorca?
No, this hotel doesn't have a casino, but Mallorca Casino (11-min drive) is nearby.
What is there to do at Hotel ILUNION Palmanova Mallorca and nearby?
Have fun with nearby activities like cycling, horseback riding, and body boarding. Additional recreation onsite includes fitness classes, basketball, and Pilates. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a health club. Hotel ILUNION Palmanova Mallorca also has a garden.
Are there restaurants at or near Hotel ILUNION Palmanova Mallorca?
Yes, Terra offers poolside dining.
Does Hotel ILUNION Palmanova Mallorca have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel ILUNION Palmanova Mallorca like?
Hotel ILUNION Palmanova Mallorca is located near Playa Son Matias in Torrenova, a short 11-minute walk from Katmandu Park and 15 minutes' walk from Palma Nova Beach.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel ILUNION Palmanova Mallorca Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.2
Location
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The pool area was great, with plenty of sunbeds and excellent cleanliness. (8 reviews)
All-inclusive offerings were top-notch with unlimited food, drinks, and activities for all ages. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 5, 2025
Lovely and enjoyable family holiday, plenty to do, beach nearby, staff were fantastic and plenty of choice of food throughout the day - we had an amazing time!
Tomos
Tomos, 4-night trip
Verified
10/10 Exceptional
Sep 30, 2024
Food and facilities were great, room was clean and staff were friendly and helpful.
Mark
Mark, 5-night trip
Verified
10/10 Exceptional
May 6, 2025
Best in Palmanova?
Nice Hotel near the beach. Good food - breakfast, lunch, dinner and snackbar.
Fine pool area.
Marko
Marko, 7-night trip
Verified
10/10 Exceptional
May 4, 2025
Second time in this hotel! Excellent meal and staff. Feeling like at home!
Aleksandra
Aleksandra, 7-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Week away
Amazing stay, amazing helpful friendly staff couldn't do enough for you, hotel gorgeous and great location to everything
Jolene
Jolene, 3-night trip
Verified
10/10 Exceptional
May 25, 2025
Great holiday at Alusun Terranova Majorca
Spent a week with family. The hotel was family friendly and kept very clean. Food was good and had lots of choice. Sunbeds were always available around the 3 pools. Sally on the Entertainment Team was lovely. Would definitely return.
Alison
Alison, 7-night trip
Verified
10/10 Exceptional
Oct 29, 2023
Very friendly and helpful staff, good pool side facilities and games for children, evening entertainment was ok. Very close to the lovely beach.
Kalwant Kaur
Kalwant Kaur, 4-night trip
Verified
10/10 Exceptional
May 19, 2025
Great stay, May 2025
We had a great stay recently at AluaSun Terranova.
The food was excellent, excellent cleanliness throughout, polite staff, rooms were great and very comfortable (the only grumble would be that the walls are very thin, so if you are a light sleeper it wouldn’t be suitable for you IMO).
The pool area is great and plenty of sunbeds. Entertainment for both children and adults was great.
We would definitely return. Great value for money.
Verified traveler
4-night trip
Verified
8/10 Very good
Jun 4, 2025
We had a lovely time with our 11 month old baby. All the staff were excellent, really helpful people, went above and beyond with their service. Even taking time out their job to greet our little girl.
Or only criticism is that the hallways are very loud on a night, however we still had a fantastic time.
Pool and pool area cleaned every night, restaurant offers a great variety of food suitable for all palates.
Andrew
Andrew, 6-night trip
Verified
10/10 Exceptional
Mar 3, 2025
One night stay good for price
Food service is plentiful but questionably cooked maybe suitable for older clientele
Decor was fresh and clean
Very high balconies available on Severn floors. Entertainment available
Friendly staff, late checkout available for fee till late, heating in room balcony and french doors very nice
Anthony
Anthony, 1-night trip
Verified
8/10 Very good
Jul 16, 2024
The hotel is really recommendable. In my opinion it is not a 4 star hotel but rather a good 3 star hotel. The service and friendliness of the staff are very good. The entertainers are in a good mood and do their best. Quiet location despite the nearby Magaluf party mile. Best choice for families. The food was a pleasure at all times.
Noel Moritz
Noel Moritz, 5-night trip
Verified
6/10 Good
Aug 15, 2024
Good - Vegetarian food was ok, provison of room to take bath after you have checked out .
Bad- Air conditioner wasn't great, pool facing rooms were hot and noisy.
Sanjay
Sanjay, 3-night trip
Verified
8/10 Very good
Aug 7, 2024
We were a family of 4 staying at the hotel for 1 week, wished we had booked longer! Our 10 and 7 year old had the best week, they met some lovely friends and split their time between the football pitch and pool. Entertainment staff were great for children and adults and the food is as you would expect with a 4 star all inclusive, everyone always found something to eat but we did eat out a couple of nights just for a bit of a change.
Lisa
Lisa, 7-night trip
Verified
8/10 Very good
Jun 29, 2024
Very noisy in the diningroom and nowwhere to sit outside and eat. No all inclusive outside. (For example icecream) But the food was very good and much to choose from.
Ewa
Ewa, 7-night trip
Verified
10/10 Exceptional
Jun 16, 2024
Hotel is well presented and kept lovely an clean. Food options were great with plenty of choice. Pools are kept in great condition with nightly cleaning as is the pool area with plenty of sun beds an terraces to choose from. Staff are very friendly and helpful and the entertainment team (especially VALENTINO) will just make your holiday!! He is so much fun around the pool, happy, energetic and so friendly, I've never seen everyone laugh an smile so much around him, he makes you want to join in but doesn't push if you dont want to. He absolutely made my holiday, he loves his job an it really shows. The hotel is great but it is definitely him that would make me book again. All in all a great holiday, with plenty of laughs, smiles an a full tummy.
Claire
Claire, 7-night trip
Verified
6/10 Good
Oct 26, 2023
We enjoyed our stay at Aluasun. The food was nice, the pool area was great and the staff were helpful and friendly for the most part. However some of the basic amenities were lacking andnwere not really representative of a 4 star hotel. For example there were no toothbrushes or toothpaste, lotion, coffee, nothing in the minibar and the walls were paper thin meaning adjacent guests returning can easily wake you up. Also the wifi signal made it unusable and my husband had to use up his data. A bit annoying when we had paid for this service.
??
??, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Nice hotel in Magaluf. All inclusive very good and varied every day. Three alcoholic drinks included for lunch and dinner (tap beer and tap white rose and red wine)
Bogdan
Bogdan, 3-night trip
Verified
10/10 Exceptional
Jul 19, 2024
I have nothing to add, this venue is perfect for families and the AluaSun brand was upheld here.
Victoria
Victoria, 3-night trip
Verified
10/10 Exceptional
May 14, 2023
Brilliant clean hotel good entertainment during day. Family rooms are very goid size. Only down side at top of fairly steep hill.
Teresa
Teresa, 2-night trip
Verified
10/10 Exceptional
Aug 25, 2024
I am very pleased with my 5 days stay at Aluasun hotel with my kids
All the staff were fantastic especially Maga. She explained everything to my understanding and always smilling. The food was very tasty with varieties to choose from. I will stay here over and over again and I have already recommended the hotel to my friends
Thank you Aluasun for having us, we shall come back soon x
Blessing
Blessing, 5-night trip
Verified
4/10 Fair
Aug 9, 2024
Unfortunately we don’t have much good to say about this hotel after raising complaints daily about the state of our room each day we was told there was no alternative room and to raise the complaint via email… we have raised a complaint three times via the email provided with numerous pictures of the state of the room no reply at all. The whole time we was passed pillow to post no body tried to rectify the cleanliness of the room it’s a shame I don’t have a section to upload the photos as I would upload each and every one of them… I hope to receive a reply at some point via email! But I’m not holding my hopes high at this point! Same goes for Expedia them selves not helpful at all after raising all the issues with them also!
Christian
Christian, 3-night trip
Verified
2/10 Poor
Aug 3, 2024
I want to say we’ve given the hotel staff almost 24 hours now. We booked this hotel on Monday last minute and left Wednesday for our trip because of the price. We only were able to come 3 nights.
Last night was our last night. We came home from the beach at 8 PM. We went up to our room to find the hall in front of the door completely flooded with water, the ceiling was leaking. So, on our last night we had to pack up and move to a new room. Whatever, stuff happens.
The woman at the front desk (Marga?) didn’t seem to care. I asked even for free drinks while we wait for the cleaner to make my son’s bed (the cleaner never made the bed by the way). We went up at 11 PM to a room that wasn’t ready for my kids to go to sleep. Back downstairs I go. Same lady tells me she surely sent the cleaning lady there …. Nope… 10 minutes later she brings us up blankets and says “it’s not my job, can you do it”
I finally get my kids to bed. When I feel maybe a little bug on my arm. No big deal. We are in Spain. Next I feel one on my leg (I am laying next to my son on his pull out bed). I immediately check with the flash on my phone. It looks small and like a bed bug.
I jump out of bed, check under his mattress sheet… sure enough. Baby bed bugs crawling in and out of the mattress pad.
The hotel hasn’t done much. The woman working today was very kind. But haven’t heard from management and they said the exterminator comes MONDAY! What about the others on this floor? So disappointed.
Gerald
Gerald, 3-night trip
Verified
6/10 Good
May 7, 2026
Sängyn ja nojatuolin alla oli hirveästi pölyä ja muuta moskaa. Sänkyjen peitto ei ollut normaali pussi lakana vaan surkea räpellys, joka ei pysy paikallaan: normaalien lakanoiden välissä itse peitto. Suihkutiloissa ei ole tarpeeksi pöytätasoja, joille laittaa esim. puhtaat vaatteet odottamaan. Muuten tosi hyvä paikka, mutta tuo peitto on kyllä iso miinus.
Marko
Marko, 10-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Hotel molto valido, la cucina internazionale è davvero buona, ci sono tante varietà di cibo ogni sera.
L'unica pecca è l'assenza di parcheggio, si deve mettere la macchina lungo la strada ma per il resto è davvero buono considerando il rapporto qualità prezzo.
Francesco
Francesco, 6-night trip
Verified
6/10 Good
Apr 4, 2025
Wir waren für eine Woche in dem Hotel. Die Zimmer sind sauber und mehr positives fällt mir nicht ein. Die Matratzen sind sehr durchgelegen, das Personal an der Rezeption nicht besonders freundlich, das Essen ist vergleichbar mit einem China Restaurant in Deutschland. Es gibt eine sehr große Auswahl, jedoch schmeckt gar nichts besonders gut. Zum satt werden reicht es. Es gibt ein wenig Salat mit Majo und Aioli als Dressing, Fertigpizza, Reis, Nudeln, Kartoffeln, schlecht durchgegartes Fleisch und schlecht frittierte Pommes, Onion Rings,… Die Getränke sind größtenteils an die Wasserleitung angeschlossen und mit Sirup versetzt und schmecken daher ziemlich nach Chlor, ganz besonders das Wasser. Wir haben uns ein 6L Kanister bei Aldi gekauft. Die Cocktails sind sehr schlecht, viel zu süß und ein sehr künstlicher Geschmack.
An einem Morgen wurde um 7 Uhr der Innenhof bei den Pools mit einem Laubbläser gereinigt, was ziemlich laut war. Die Zimmer sind generell sehr hellhörig, sodass man oft durch Personen im Flur oder das Zuschlagen von Türen geweckt wird.