Bacalar's serene beauty sets the tone at BoaBoa Bacalar, where a tranquil art gallery and soothing spa services await. Unwind on the sun-kissed terrace or connect with loved ones using in-room WiFi.
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park - 13 min walk - 1.1 km
Ecopark Bacalar - 13 min walk - 1.1 km
Lake Bacalar - 19 min walk - 1.7 km
Fort of San Felipe - 3 min drive - 1.5 km
Municipal Spa of Bacalar - 5 min drive - 2.2 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
Corozal (CZH) - 54 min drive
Restaurants
asadero el establo - 11 min walk
Las Miches De La 1 - 12 min walk
Marisqueria El Taco Loco - 9 min walk
6 hermanos - 14 min walk
Xoloitzcuintle Bacalar - 11 min walk
About this property
BoaBoa Bacalar
BoaBoa Bacalar puts you in a great location, within just a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
13 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
This property enforces quiet hours from 10:00 PM to 8:30 AM
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total, up to 44 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free offsite parking nearby
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Charcoal grills
Water dispenser
What to do
Beach yoga
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Wedding services
Free beach cabanas
Beach sun loungers
Beach towels
Romance packages
Facilities
Terrace
Art gallery on site
Spa services
Outdoor furniture
Walkway to water
Accessibility
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Fan
Minibar
Espresso maker
Window screens
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Rainfall showerhead
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Electrical adapters/chargers
More
Housekeeping on request
In-room safe (laptop compatible)
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 150 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 300 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Does BoaBoa Bacalar offer free cancellation for a full refund?
Yes, BoaBoa Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BoaBoa Bacalar?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of MXN 300 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at BoaBoa Bacalar?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at BoaBoa Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at BoaBoa Bacalar and nearby?
Have fun during the warmer months with activities such as beach yoga. BoaBoa Bacalar also has spa services.
What's the area around BoaBoa Bacalar like?
BoaBoa Bacalar is located on the waterfront in Mario Villanueva Madrid, a short 1-minute walk from Lake Bacalar and 8 minutes' walk from Laguna Bacalar Ecological Park.
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Reviews
BoaBoa Bacalar Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Amenities
9.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was super delicious and healthy, often delivered to rooms and filling enough to last most of the day. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Lagoons
Taxi
Towns
Room
Location
View
Amenities
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
Great accommodation with private lagoon access. Small restaurant onsite for breakfast (maybe just burgers and salads for day menu). Hotel restaurant 30 seconds away sells beers and has larger menu. Or 20ish minute walk to town. Would go back, so nice to be right on the lagoon
Francesca
Francesca, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2025
What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best
Robert
Robert, 2-night trip
Verified
8/10 Very good
Dec 5, 2025
Fantastic design, cool amenities (kayak), amazing location (in front of the lake), healthy breakfast. Only complain would be that depending on the room, given the wood, it can be noisy if you have neighbors.
Gabriela
Gabriela, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Carmen
Carmen, 3-night trip
Verified
8/10 Very good
Jul 17, 2024
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Cinthia
Cinthia, 4-night trip
Verified
10/10 Exceptional
Jun 1, 2025
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Shane
Shane, 5-night trip
Verified
10/10 Exceptional
Jan 3, 2025
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Nick
Nick, 1-night trip
Verified
8/10 Very good
May 7, 2025
Excellent stay but slightly overpriced
Great stay! Access to beautiful lagoon. Relaced vibe and friendly staff always willing to help. Location wasn't perfect and price could be better.
Joao
Joao, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2025
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
alain
alain, 2-night trip
Verified
10/10 Exceptional
Mar 27, 2024
Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Krisztina
Krisztina, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2023
Excellent
Very nice place. Very friendly staff. Would recommend.
louis
louis, 2-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Nice view
Mariano Eduardo Cuellar
Mariano Eduardo Cuellar, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2024
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Jim
Jim, 2-night trip
Verified
10/10 Exceptional
Apr 20, 2024
Super relaxing,
Very ecological,
A true touch of nature
Ruben
Ruben, 3-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!
Alejandro
Alejandro, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2024
Paradise on the lake
Excellent in every way! If you're looking for a spot away from town this is it! You will need a car or bike to get into town or can get food delivered. The breakfast is amazing and filling and can get you through most of the day !
Christie
Christie, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2023
Loved it!
The room was perfectly located with a great view of the lagoon. It had a balcony where I enjoyed breakfast and coffee or a glass of wine at sunset. The room was clean and comfortable. Staff were super friendly, caring and flexible to requests. The docks next to the lagoon are magical places too.
Dení
Dení, 6-night trip
Verified
10/10 Exceptional
Sep 18, 2023
Right at the lagoon and with a beautiful view. The staff was great! so kind and helpful even before my arrival. We loved the cabin and the cute breakfast basket. If wanting to go to the city center you (or the staff) can just call or text a taxi, it’s a 10 min drive.
Alba
Alba, 2-night trip
Verified
10/10 Exceptional
Aug 15, 2024
The staff when over the top for myself and family. Luna, Karla were incredibly
Joanna
Joanna, 4-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds!
Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle.
There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
Cassondra
Cassondra, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2025
We had a great stay. The staff are lovely and the rooms clean and spacious. Amazing views of the lake from our balcony. Free kayaks which was a lot of fun! The views from the deck was stunning also. Breakfast, Coffe and water were included, which we enjoyed. The hotel is about a 10 min drive or 35 min walk into Bacalar. There's lots of great bars and restaurants there!
The only slight negative was the noise from the road at night but ear plugs worked well and we were in one of the rooms closer to the highway.
Definitely recommend staying here, we loved it. Hopefully be back again.
Steph
Steph, 3-night trip
Verified
2/10 Poor
Feb 19, 2024
Nice location and staff but we had a terrible night without any sleep. It’s too close to the highway and trucks will keep you up all night long.
Atakan
Atakan, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2024
We really enjoyed our stay at BoaBoa. Our room had a terrace overlooking the stunning lagoon, it was so nice chilling out there and also enjoying the breakfast that was delivered to the room every day. We took taxis in and out of town and they were reasonably priced (MXN 70 each way). It would have been great if the hotel had a small shop to buy snacks or drinks to make things a bit easier. The staff were friendly, but we didn't really see them beyond check-in as the reception is in a different area. Overall would highly recommend for a peaceful and relaxing stay
Meike
Meike, 2-night trip
Verified
10/10 Exceptional
Aug 7, 2024
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay.
A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable.
Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!