By the sea, Hotel Laguna Bacalar offers a relaxing getaway with a rooftop terrace and garden. Unwind in the outdoor pool or children's pool, connect to WiFi, and take advantage of car rentals on site. Guests have praised the hotel for its lovely staff.
Laguna Bacalar Ecological Park - 5 min drive - 3.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 56 min drive
Restaurants
Albahaca - 3 min drive
Mr. Taco - 4 min drive
Navieros Bacalar - 4 min drive
gelato artesanal - 4 min drive
La Bendición Dios - 3 min drive
About this property
Hotel Laguna Bacalar
Hotel Laguna Bacalar features a rooftop terrace and puts you within a 15-minute walk of Lake Bacalar. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a children's pool, a terrace, and a garden.
At a glance
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Hotel size
25 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
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Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
On-site car rental
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Mosquito nets
An outdoor pool
Room amenities
Home comfort
Iron/ironing board (on request)
Window screens
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.05 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel Laguna Bacalar offer free cancellation for a full refund?
Yes, Hotel Laguna Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Laguna Bacalar?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Laguna Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Laguna Bacalar?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Laguna Bacalar?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Laguna Bacalar and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Hotel Laguna Bacalar like?
Hotel Laguna Bacalar is a short 12-minute walk from Lake Bacalar and 12 minutes' walk from Cenote Cocalitos.
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Reviews
Hotel Laguna Bacalar Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
8.0
Location
6.4
Staff & service
5.4
Property conditions & facilities
Popular mentions
View
Room
Bathroom
Reviews
Verified
8/10 Very good
Feb 15, 2026
The room was very clean. Loved the view we had of the lake. Great location, but hotel was run down and restraunt was not open a great deal. Had to order puzza for dinner as nothing close by to eat
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2025
Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
Noelia
Noelia, 2-night trip
Verified
10/10 Exceptional
Jan 28, 2025
The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all.
Tomas
Tomas, 2-night trip
Verified
8/10 Very good
Jun 20, 2025
There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Liliana
Liliana, 3-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Closed to lake
Valente
Valente, 3-night trip
Verified
4/10 Fair
Dec 3, 2025
Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil
Oscar Gomar
Oscar Gomar, 7-night trip
Verified
8/10 Very good
Mar 14, 2025
I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Luz
Luz, 2-night trip
Verified
6/10 Good
Nov 9, 2024
Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
May 11, 2026
Excellent
Tania
Tania, 3-night trip
Verified
8/10 Very good
Mar 31, 2024
Was a great stay
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Jan 30, 2024
This property is located in one of the best areas in Laguna Bacalar
Exelente views and access to the water 🌊
Jorge
Jorge, 3-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Excelente
Juan Carlos
Juan Carlos, 3-night trip
Verified
8/10 Very good
Jul 26, 2023
I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Rebeca
Rebeca, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2024
It is dated , rooms need work
Lisa
Lisa, 1-night trip
Verified
4/10 Fair
Oct 22, 2024
The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Telmi
Telmi, 4-night trip
Verified
2/10 Poor
Jan 4, 2025
The property is very old. The room did not have hot water the food at the restaurant was very expensive.
GUADALUPE
GUADALUPE, 2-night trip
Verified
4/10 Fair
Feb 17, 2023
Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
Mehmet
Mehmet, 2-night trip
Verified
2/10 Poor
Apr 6, 2025
The room dirty i didnt stay there again wont a refund
Elisha
Elisha, 1-night trip
Verified
4/10 Fair
Jul 24, 2024
Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Estefania
Estefania, 2-night trip
Verified
8/10 Very good
Jan 30, 2025
.
Jassel
Jassel, 3-night trip
Verified
8/10 Very good
Dec 30, 2024
Sin
Laura
Laura, 2-night trip
Verified
2/10 Poor
May 6, 2024
I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins