The staff were really kind and supported in any manners. The pool is nice and quiet, although it is inside the hotel with no direct sunlight, it is heated so it’s quite comfortable to take a swim. It also has a sauna which was also great.
The room itself (koi view) was quite spacious, had a kitchen, a bath tub and a shower and a balcony. It was peaceful especially with all the plants. There are some birds somewhere nearby they make noises the whole day, especially in the early morning, it was a bit annoying for us. The curtain to the balcony was thick and kept the light outside. The bed was the best of all, it was better than some 4-5 stars hotels, we had some good nights sleep.
Breakfast could be better, the food choices were pretty limited, also the staffs should have an eye on the food and fill up the food trays.
Overall, we had a very pleasant stay and would definitely come back.