My daughter and I were traveling and decided last minute to stay over in Memphis. The reviews and pictures of this property were good, so I booked it without looking into it further. While driving to the hotel, we noticed the area wasn't the best and after checking in and doing some research on the area, we decided to check out and continue our drive home. The hotel seems like an older hotel that they've remodeled. The room seemed clean for the short time we were in it. The check in process wasn't as smooth as others described, due to my last minute reservation, but the lady on staff was excellent and very helpful. Overall, ok hotel, excellent staff, terrible location.