In the heart of Mérida Centro, Hotel Kavia Premium welcomes you with a warm atmosphere. With an outdoor pool and sun loungers, this revitalized hotel offers a relaxing retreat near Mérida Cathedral. Take advantage of in-room WiFi and enjoy cooked-to-order breakfast or explore the nearby Yucatan International Convention Center.
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000
What's nearby
Paseo de Montejo - 1 min walk - 0.1 km
Santa Ana Park - 2 min walk - 0.2 km
Parque Santa Lucía - 8 min walk - 0.7 km
Mérida Cathedral - 13 min walk - 1.1 km
Plaza Grande - 15 min walk - 1.3 km
Getting around
Mérida International Airport (MID) - 21 min drive
Teya-Merida Station - 25 min drive
Restaurants
Cafetería Impala - 1 min walk
Manjar Blanco - 2 min walk
Lucero del Alba - 2 min walk
Bardo - 3 min walk
Marmalade - 2 min walk
About this property
Hotel Kavia Premium
At Hotel Kavia Premium, you'll be just a 5-minute drive from Paseo de Montejo and Plaza Grande. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Yucatan International Convention Center and Yucatán Siglo XXI Convention Center are within a short drive. Fellow travelers love the location.
At a glance
DONE
Hotel size
51 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Area rugs in public areas
Room amenities
Be entertained
50-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 250 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida
Frequently asked questions
Does Hotel Kavia Premium offer free cancellation for a full refund?
Yes, Hotel Kavia Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kavia Premium?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Kavia Premium?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Kavia Premium?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Kavia Premium?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Kavia Premium?
No, this hotel doesn't have a casino, but Casino La Cima (10-min walk) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Kavia Premium and nearby?
Hotel Kavia Premium has an outdoor pool.
Are there restaurants at or near Hotel Kavia Premium?
Yes, there's an onsite restaurant.
What's the area around Hotel Kavia Premium like?
Hotel Kavia Premium is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 15 minutes' walk from Plaza Grande. Travelers love the hotel's prime location.
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Reviews
Hotel Kavia Premium Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Amenities
8.2
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Location
Shower
Service staff
Restaurant
Reviews
Verified
10/10 Exceptional
Nov 3, 2025
Great locations Great staff
Alfredo
Alfredo, 7-night trip
Verified
6/10 Good
Feb 9, 2026
The staff are good. The room (310) has no windows to the outside, the shower floor is too slippery, hot water takes way too long and it is not really hot, lighting in the bathroom is not nearly enough to shave o apply make up (my wife finished her makeup in the elevator mirror).
Alfredo
Alfredo, 6-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Clean rooms , convenient location and excellent staff at the front desk.
scott
scott, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2024
Great location definitely recommend
Enrique
Enrique, 2-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Desk staff was great 👍
scott
scott, 2-night trip
Verified
8/10 Very good
Apr 14, 2025
Pool, roof top view, area, food
Erika
Erika, 3-night trip
Verified
8/10 Very good
Mar 25, 2025
The best safe place
Marian
Marian, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2024
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Luis
Luis, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Excellent service and friendly. No bad smells. No humidity smell. But we did see 2 roaches.
Raul
Raul, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2023
Business trip
Excellent location, services and personnel
tomas
tomas, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2024
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
James
James, 7-night trip
Verified
2/10 Poor
Jan 18, 2024
The BEST thing about this hotel is LOCATION.
The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation:
We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem.
On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go.
Hope this helps.
Carlos de Jesus
Carlos de Jesus, 8-night trip
Verified
4/10 Fair
Mar 20, 2026
Very centric place, walkable
luis
luis, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
G
Reynaldo
Reynaldo, 1-night trip
Verified
8/10 Very good
Feb 23, 2026
Staff were friendly and helpful. First night room we booked didn't have any windows to the outside. Felt claustrophobic. Person on the desk daid they could move us on the 2nd night, which we did. Much better room. Cleaning staff really only made the bed and left us new towels, didn't wipe down any countertops or floors. Elevator didn't work on tge second or third day. Rooftop swimming pool and area were very nice. Location is excellent.
Kevin
Kevin, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Great place to stay walk and drive around closer to downtown
Francisco
Francisco, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Great staff
scott
scott, 1-night trip
Verified
10/10 Exceptional
May 12, 2025
Excelente
Jorge Luis
Jorge Luis, 4-night trip
Verified
4/10 Fair
Mar 22, 2026
Getting to the hotel was easy and Check in was fine. Our issue began the following day when we didn’t have hot water to shower, the power went out completely and my sister in laws pajamas and nephews shirt went missing. We reported it and asked if it maybe had been taken with the linens during the outage and they said laundry was made through third party and would have to wait for them to check if they took it with the sheets . So we waited them to call which they didn’t do so we called and they said it was not found and they couldn’t do anything about it. The third day the tshirt was miraculously folded on the chair and yet the pajamas no where to be found. They didn’t want to give us the manager contact and said she was already aware but nothing could be done.
Our rooms were not swept at all in 4 days either and her room was never restocked with coffee and just 1 water for 4 people. It wasn’t a great experience overall.
Jacqueline
Jacqueline, 4-night trip
Verified
6/10 Good
Nov 19, 2025
There were minor issues. There was no "Do not disturb" placard to place on the door. The water in the shower was barely warm.There is not a single snack or drinks machine or svending machine.
Fernan
Fernan, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2024
Super
José Manuel
José Manuel, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Excellent
Martha
Martha, 3-night trip
Verified
2/10 Poor
Dec 17, 2024
Horrible stay
Bathroom smelled like poo
Horrible front desk service
Things falling apart in the room
Verified traveler
2-night trip
Verified
6/10 Good
May 11, 2025
Need fix AC/ the roo
Need mirrors
The front door needs lubricant