In the heart of Mérida, Hotel Los Aluxes offers a vibrant retreat with an outdoor pool, playground, and bar. Enjoy delicious Mexican cuisine at the on-site restaurant Aluxes or relax in public areas with free WiFi; previous guests rave about the helpful staff.
Universidad Autónoma de Yucatán - 5 min walk - 0.5 km
Mérida Cathedral - 10 min walk - 0.9 km
Plaza Grande - 10 min walk - 0.9 km
Getting around
Mérida International Airport (MID) - 20 min drive
Teya-Merida Station - 26 min drive
Restaurants
La Negrita Cantina - 2 min walk
Manjar Blanco - 3 min walk
Bardo - 3 min walk
La Burguer House - 1 min walk
Casa Yucatan - 1 min walk
About this property
Hotel Los Aluxes
Hotel Los Aluxes features a free kids' club and puts you within a 5-minute walk of Paseo de Montejo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aluxes, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Also, Mérida Cathedral and Plaza Grande are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
155 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free children's club
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Limited onsite parking (max 1 space per unit)
Height restrictions apply for onsite parking
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Free children's club
Playground
What to do
Ecotours
Working away
Business center
8 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
An outdoor pool
Bicycle parking
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 33
Wheelchair-accessible public washroom
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
Special features
Dining
Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 250 per accommodation, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10:30 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida
Frequently asked questions
Does Hotel Los Aluxes offer free cancellation for a full refund?
Yes, Hotel Los Aluxes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Aluxes?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Hotel Los Aluxes?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 250 per accommodation, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Los Aluxes?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Los Aluxes?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Los Aluxes?
No, this hotel doesn't have a casino, but Casino La Cima (8-min walk) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Los Aluxes and nearby?
Onsite recreation at Hotel Los Aluxes includes ecotours. Hotel Los Aluxes also has an outdoor pool.
Are there restaurants at or near Hotel Los Aluxes?
Yes, Aluxes offers Mexican cuisine, pool views, and poolside dining.
What's the area around Hotel Los Aluxes like?
Hotel Los Aluxes is in Mérida Centro, a short 5-minute walk from Paseo de Montejo and 19 minutes' walk from Yucatan International Convention Center.
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Reviews
Hotel Los Aluxes Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Location
Service staff
Room
Bed
Breakfast
Bar
Downtown
Children
Amenities
Reviews
Verified
8/10 Very good
May 11, 2025
Very well located for our stay in Merida.
Amy
Amy, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2024
Great location.
Guadalupe
Guadalupe, 8-night trip
Verified
10/10 Exceptional
Jul 16, 2025
This hotel was clean. Quiet and very friendly
Rosa
Rosa, 10-night trip
Verified
8/10 Very good
Mar 13, 2025
Nice closed to centro& shopping.
Rosaura
Rosaura, 1-night trip
Verified
8/10 Very good
Mar 25, 2024
The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Miguel
Miguel, 3-night trip
Verified
10/10 Exceptional
Nov 7, 2025
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Claudia
Claudia, 7-night trip
Verified
8/10 Very good
May 7, 2025
It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Indira
Indira, 2-night trip
Verified
8/10 Very good
Feb 7, 2025
Nice place to stay
The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Verified traveler
5-night trip
Verified
4/10 Fair
Mar 17, 2025
Not bad for the price
Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Juan Carlos
Juan Carlos, 1-night trip
Verified
2/10 Poor
May 23, 2024
This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
Albert
Albert, 14-night trip
Verified
4/10 Fair
Feb 12, 2025
The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Denise
Denise, 3-night trip
Verified
8/10 Very good
Nov 22, 2023
I liked your staff and the janitor - immensely helpful.
I did not like the sex noises coming from the room next door - they were playing loud music and that didn't work to mask the obscene moans! What if I had kids in my room! I called the front desk to report it, and nothing was done - you all need to put up signs to curb this behaviour!
Miriam
Miriam, 3-night trip
Verified
10/10 Exceptional
Apr 24, 2023
Very clean and kind staff.
David
David, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Excelente
Eduardo
Eduardo, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2024
Everything was great the service is amazing
Anamaria
Anamaria, 1-night trip
Verified
2/10 Poor
Jan 5, 2026
My photos are not photoshopped like in their ads. Mold everywhere, very unhealthy.
Eileen
Eileen, 4-night trip
Verified
10/10 Exceptional
Jul 13, 2025
was clean
fernando m
fernando m, 2-night trip
Verified
8/10 Very good
Dec 13, 2025
.
Angelica
Angelica, 6-night trip
Verified
4/10 Fair
Dec 1, 2025
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel.
We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Maria
Maria, 10-night trip
Verified
10/10 Exceptional
Apr 14, 2023
Location
Francisca
Francisca, 4-night trip
Verified
10/10 Exceptional
May 3, 2023
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
David
David, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2022
Excellent service. As a parent of a child with autism its hard to find places where my son is comfortable but this hotel surpassed all expdctaions. Highly recommended and when i go back to merida will stay here for sure 👌
Luigi
Verified
10/10 Exceptional
Feb 5, 2023
We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Valerie
Valerie, 1-night trip
Verified
2/10 Poor
Dec 25, 2024
Place is rundown
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2023
location is perfect for me and the places i like going
litle bit to noisy at night from a bar close by
this was our 4th time using the facility and no doubth we will do it again