WoodSpring Suites Roanoke

Clasificación del alojamiento: 2.5
Hotel en Roanoke

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En WoodSpring Suites Roanoke, estarás a diez minutos en coche de Valley View Mall y Hospital Carilion Roanoke Memorial. Podrás pasar por el gimnasio para hacer un poco de ejercicio, o aprovechar los servicios gratuitos a tu disposición, que incluyen wifi y aparcamiento sin asistencia.

Comentarios

7,6 de 10
Bueno

Servicios populares

  • Se aceptan mascotas
  • Aparcamiento gratuito
  • Wifi gratis
  • Aire acondicionado
  • Gimnasio
  • Lavandería
El precio actual es de 74 €
incluye tasas e impuestos
Del 1 nov al 2 nov

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 6 de 6 habitaciones

Abrir todas las fotos de Habitación, 1 cama de matrimonio grande con sofá cama, accesible para personas con discapacidad

Un dormitorio con cama, sofá, mesita de noche, lámpara y ventana con persianas.

Habitación, 1 cama de matrimonio grande con sofá cama, accesible para personas con discapacidad

  • 3 huéspedes
  • 1 cama de matrimonio grande y 1 sofá cama doble

Abrir todas las fotos de Habitación, 1 cama de matrimonio, accesible para personas con discapacidad (Accessible Tub)

Una habitación de hotel con una cama, una silla y una mesita de noche con lámpara.

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad (Accessible Tub)

  • 2 huéspedes
  • 1 cama de matrimonio

Abrir todas las fotos de Habitación, 1 cama de matrimonio, accesible para personas con discapacidad (Roll-in Shower)

Una habitación de hotel con una cama, una silla y una mesita de noche con lámpara.

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad (Roll-in Shower)

  • 2 huéspedes
  • 1 cama de matrimonio

Abrir todas las fotos de Habitación, 2 camas de matrimonio, accesible para personas con discapacidad, no fumadores

Una habitación de hotel con dos camas, una mesita de noche con lámpara y suelo de madera.

Habitación, 2 camas de matrimonio, accesible para personas con discapacidad, no fumadores

  • 4 huéspedes
  • 2 camas de matrimonio

Abrir todas las fotos de Habitación estándar, 1 cama de matrimonio, no fumadores

Una habitación de hotel con una cama individual, una silla, una mesita de noche y una lámpara.

Habitación estándar, 1 cama de matrimonio, no fumadores

7,4 de 10
Bueno
(10 comentarios)
  • 2 huéspedes
  • 1 cama de matrimonio

Abrir todas las fotos de Habitación estándar, 2 camas de matrimonio, no fumadores

Una habitación de hotel con dos camas, una mesita de noche con lámpara y suelo de madera.

Habitación estándar, 2 camas de matrimonio, no fumadores

7,6 de 10
Bueno
(4 comentarios)
  • 4 huéspedes
  • 2 camas de matrimonio

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El precio actual es de 64 €
incluye tasas e impuestos
Del 10 nov al 11 nov
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Información sobre la zona

Mapa
3812 Peters Creek Road, Roanoke, VA, 24019

Qué hay en los alrededores

  • Parque acuático Splash Valley del centro de ocio Green Ridge - A 2 min en coche - 2.1 km
  • Valley View Mall - A 5 min en coche - 4.5 km
  • Hollins University - A 5 min en coche - 6.2 km
  • Centro Berglund - A 8 min en coche - 8.8 km
  • Center in the Square - A 9 min en coche - 9.5 km

Cómo moverse por la zona

  • Roanoke, VA (ROA-A. Regional de Roanoke): a 9 min en coche (6,9 km)
  • Estación de tren de Roanoke: a 8 min en coche (9,6 km)

Restaurantes

  • ‪Cook Out - ‬A 5 min en coche
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬A 4 min en coche
  • ‪Wendy's - ‬A 5 min en coche
  • ‪Golden Corral - ‬A 6 min en coche
  • ‪Olive Garden - ‬A 5 min en coche

Acerca de este alojamiento

WoodSpring Suites Roanoke

  • En WoodSpring Suites Roanoke, estarás a diez minutos en coche de Valley View Mall y Hospital Carilion Roanoke Memorial. Podrás pasar por el gimnasio para hacer un poco de ejercicio, o aprovechar los servicios gratuitos a tu disposición, que incluyen wifi y aparcamiento sin asistencia.

De un vistazo

Tamaño del hotel

    • 91 habitaciones

Entrada y salida

    • Hora de inicio de la entrada: 15:00; hora de fin: 00:30
    • La entrada tardía está sujeta a disponibilidad
    • Edad mínima para efectuar el registro de entrada: 21
    • Se puede efectuar el registro de salida hasta las 11:00

Instrucciones especiales de entrada

    • El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento.
    • Si tienes previsto llegar después de las 12:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática
    • El depósito por daños indicado se aplica a los huéspedes locales que residan en un radio de 80 kilómetros del alojamiento. El depósito para los huéspedes no locales es de 50 USD.

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito o de débito, o dejar un depósito en efectivo, para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 21 años.

Menores

    • Cunas no disponibles

Mascotas

    • Se admiten mascotas (solo perros)*
    • Se aceptan animales de servicio

Internet

    • Conexión wifi gratis en las zonas comunes
    • Conexión wifi gratis en las habitaciones (velocidad: 50 Mbps o más)

Aparcamiento

    • Aparcamiento sin asistencia gratuito en las instalaciones

Información adicional

    • Alojamiento para no fumadores

Comentarios

Comentarios sobre WoodSpring Suites Roanoke

7,6

Bueno

8,4

Limpieza

6,8

Servicios

7,4

Personal

8,0

Instalaciones y estado del alojamiento

Comentarios

Comentario verificado

10/10 Excepcional

It was a wonderful stay.
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2/10 Mediocre

Would not recommend. A maintenance issue caused rooms to not be available. Which stuff happens. But the hotel made zero effort to help find another room in the area for us. In addition I talked to the manager the next day and she promised a credit to help make up for us finding a room at 1:00 in the morning at a neighboring hotel. With no assistance from the hotel. I still have not received a credit and she will not return my call or message.
Comentario verificado

4/10 Aceptable

Booked and paid for a room on Sep 13 for a two-night stay starting Oct 2. Arrived after midnight to check in and learned they had canceled my room. I was first told there was water damage and that multiple rooms were closed due to flooding, but later learned the hotel had overbooked. Due to a football game and a friends-and-family weekend at Virginia Tech, there was nowhere else within a 2-hour drive with availability. We ended up sleeping in our vehicle at a rest stop with 2 small children and drastically alter our plans. Then we spent 1 hour and 41 minutes on hold with Hotels.com trying to get a refund. They kept saying they couldn't reach anyone at the facility to verify. Oddly enough, the desk staff member was out back behind the building for at least 20 minutes while I sat in my vehicle, on hold, in the parking lot. I frequently travel and check into hotels, but this was a first.
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10/10 Excepcional

The staff was amazing room clean comfortable stay
Comentario verificado

10/10 Excepcional

Great service
Comentario verificado

6/10 Bueno

1. Q
Comentario verificado

2/10 Mediocre

Incredibly loud, impossible to get any sleep. Someone on my floor had their TV cranked ALL the way up, so loud it was echoing through the hall and I could hear it through my walls. The people above me were running around, in shoes, at all hours. The people next to me had a dog that was going nuts. The walls are paper thin. Even better, their garbage pickup is at 4am on a Saturday morning so have fun being woken up by that (and then the TV started again). Barely slept and most of the guests were fully tatted, shady looking people that appeared to have just been released from prison.
Comentario verificado

10/10 Excepcional

This property is amazing! The staff is great and the rooms are very clean.
Comentario verificado

10/10 Excepcional

The staff was excellent...
Comentario verificado

10/10 Excepcional

They let people in the area stay that. I that was nice.
Comentario verificado

6/10 Bueno

Beds not the best
Comentario verificado

10/10 Excepcional

Nice, new, clean.
Comentario verificado

6/10 Bueno

Elevator was down and we were on the fourth floor. Had it just been my husband and I we would have been fine but with a baby it wasnt easy. No accommodations or credit was offered by hotel for the inconvenience. To top it off the hotel key maker was down so one of us had to to stay in room at all times to be able to get in. We were told to go to front desk in morning which was pointless as we were jus there for the night
Comentario verificado

6/10 Bueno

Its was ok. I feel like it was $20 too expensive for what it was. I guess Suits means long term stays and I was just passing through. The bed was like a college dorm room mattress quality bed and there was a kitchen but not even a disposable coffee cup to use. No breakfast included
Comentario verificado

10/10 Excepcional

All was fine
Comentario verificado

6/10 Bueno

Clean
Comentario verificado

2/10 Mediocre

I wish I could rate this property but I didnt even have the opportunity to stay here. I booked this hotel over a month before my travel. I flew across the country and then drove 4 hours only to arrive and find out that they were overbooked and had no room for me. It was 9:00pm at night on graduation weekend. Nobody attempted to contact me from the hotel or from hotels.com therefore I had to find a hotel on my own and pay more than double the cost. As a solo female traveler arriving at night time, not knowing the surrounding areas and a major event happening where there are NO Available rooms anywhere, I am appalled at the lack of communication or any assistance in helping me find a comparable accommodations. Someone should have reached out to me to help! I cannot believe that hotels.com does not have any customer assistance!
Comentario verificado

8/10 Muy bueno

It was clean. Staff was nice. While the rooms were suites with Kitchenettes, there were no dishes, silverware, cooking utensils/pans. Although it was nice to have a full size fridge, and microwave. We were not able to take advantage of the stovetop. On a separate note, I paid close to $660/5 nights, when we checked in the sign read $460/week.
Comentario verificado

4/10 Aceptable

I will not stay here again.
Comentario verificado

8/10 Muy bueno

I liked the cleanliness. I did not care for the thin walls, I could hear surrounding rooms and felt the bed hitting the wall next to me. The bed frame seemed a little unsturdy. But overall I enjoyed my stay.
Comentario verificado

2/10 Mediocre

HORRIBLE STAY HOTEL

front desk good other than that horrible stay towels dirty roaches crawling in bathroom and on kitchen sink
Comentario verificado

2/10 Mediocre

My experience at WoodSpring Suites was extremely disappointing and frustrating. The front desk staff handled the situation very poorly, and I left feeling embarrassed and unfairly treated. The staff called the police and banned me from the hotel because they believed there was an issue with my room. It turned out they had the wrong room and that the situation actually involved the room next to mine. Despite the misunderstanding, I was still treated as though I had done something wrong. Instead of acknowledging the mistake or attempting to resolve the situation professionally, I was removed from the property and permanently banned. I understand that hotels have a responsibility to address guest concerns and maintain safety, but they also have a responsibility to verify the facts before taking such serious action. Being confronted by police and banned because of what I believe was a mistake was humiliating and completely avoidable. I expected better communication, better customer service, and a willingness to correct the error once it became apparent. Unfortunately, none of that happened. Based on my experience, I cannot recommend this hotel. I hope management reviews this incident and ensures staff properly investigate situations before making decisions that can have a lasting impact on guests.
Comentario verificado

10/10 Excepcional

All of the Above
Comentario verificado

6/10 Bueno

Bed not the most comfortable and room had stink bugs and door lock didn’t work
Comentario verificado

8/10 Muy bueno

Two night stay at extended stay hotel

Really more of an extended stay type place. The room was spacious but simple. Even though the reservation was for 3 people we were only given 2 bath towels, 2 wash cloths and no hand towels. Upon request we got a third bath towel. It served our purpose fine.