Located in the heart of Colonia Centro, Illa Cozumel offers a tranquil retreat. Connect to free in-room WiFi and unwind by the outdoor pool or explore nearby Punta Langosta Pier.
Wet Wendy's Margarita House and Restaurant - 3 min walk
Sucré Salé - 3 min walk
About this property
Illa Cozumel
At Illa Cozumel, you'll be within a 10-minute drive of Chankanaab National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.
At a glance
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Hotel size
19 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Other information
Designated smoking areas
Property amenities
Food and drink
Shared microwave
Water dispenser
What to do
Beach nearby
Services
Front desk (limited hours)
Luggage storage
Facilities
An outdoor pool
Room amenities
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
More
Housekeeping on request
In-room safe
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel
Frequently asked questions
Does Illa Cozumel offer free cancellation for a full refund?
Yes, Illa Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Illa Cozumel?
Yes, there's an outdoor pool.
Are pets allowed at Illa Cozumel?
Sorry, pets aren't allowed.
Is parking offered on site at Illa Cozumel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Illa Cozumel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Illa Cozumel and nearby?
Illa Cozumel has an outdoor pool.
What's the area around Illa Cozumel like?
Illa Cozumel is a short 3-minute walk from San Miguel Church and 6 minutes' walk from Cozumel Maritime Terminal.
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Reviews
Illa Cozumel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The continental breakfast was a highlight, with great options including pastries, juice, and fresh-squeezed OJ. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Breakfast
Coffee
Shower
Ferry
Service staff
Downtown
Bed
Water
Reviews
Verified
10/10 Exceptional
Mar 19, 2026
Close to everything. Clean and cozy room. Good service.
Zhenzhen
Zhenzhen, 3-night trip
Verified
10/10 Exceptional
Jan 18, 2026
My only complaint is the Expedia page says there is free on site parking when there is not. There is street parking if/when you can find it. Other than that this place is excellent. Staff are great. Would recommend.
Stephen
Stephen, 8-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
Jason
Jason, 7-night trip
Verified
8/10 Very good
Nov 11, 2025
Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property.
Jane
Jane, 7-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again
Corrina
Corrina, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Sammy
Sammy, 9-night trip
Verified
8/10 Very good
Apr 6, 2025
Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.
Valerie
Valerie, 1-night trip
Verified
6/10 Good
Feb 15, 2026
The only reason why I gave it this rating is because next-door there is a pub that plays music into the wee hours of the morning on the weekends and special event days like carnival. The noise will keep you awake and ear plugs will not work. It was LOUD!
If it wasn’t for that, the room was spacious ,clean and close to all amenities. The staff was awesome and helpful when needed.
Stephan
Stephan, 8-night trip
Verified
10/10 Exceptional
Jan 27, 2024
Best Hotel in Cozumel!
It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Mary Jo
Mary Jo, 5-night trip
Verified
10/10 Exceptional
Jan 12, 2025
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Lucas
Lucas, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2024
It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Alexandra
Alexandra, 3-night trip
Verified
10/10 Exceptional
Feb 20, 2025
Great stay. Clean and no issues. Walkable to everything!
Tiffany
Tiffany, 8-night trip
Verified
8/10 Very good
Mar 27, 2025
Dry nicely laid out for. a 2 star hotel.
Nice staff / good continental breakfast.
As it’s located in Centro, very close to nice restaurants
Lucie
Lucie, 2-night trip
Verified
10/10 Exceptional
Jan 29, 2025
Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
Roland
Roland, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2024
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Brad
Brad, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Nice personal property great staff
Nadia
Nadia, 2-night trip
Verified
8/10 Very good
Dec 31, 2024
They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Mar 22, 2025
We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.
Douglas Richard
Douglas Richard, 9-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!
Katherine
Katherine, 3-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Like that the property is secured. Not anyone can just walk in. Rooms were decent. Quiet area. Easy walk to get to our favorite bars.
Jason
Jason, 5-night trip
Verified
10/10 Exceptional
Sep 21, 2024
Beautiful gem in Cozumel
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Bao Chau
Bao Chau, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2024
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Andres
Andres, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2025
The property was perfect for my needs. Quiet neighborhood very close to entertainment and dining. Diego was absolutely the best. Recommended scooter rental and very knowledgeable about all things Cozumel. I left an expensive pair of prescription glasses at a club the night before my flight, and Diego retrieved them for me and mailed them to Austin Texas. The entire staff were incredible! Looking forward to renting 8-10 units later this year for a company vacation.
Thanks again Diego! You are awesome!
Jeremy
Jeremy, 3-night trip
Verified
10/10 Exceptional
May 10, 2025
Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel.
All of the shops and restaurants are within a one to ten minute walk.
The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊
The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel.
This being said ... definitely stay here if you are going to be out and about and just want to cool down after.
Thanks to all the staff for making our time in Cozumel sooooo fun.
Amy and Clint from Canada 🤗
Amy
Amy, 7-night trip
Verified
8/10 Very good
Mar 21, 2025
The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer.
The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.