Podollan Inn & Spa Grande Prairie

Used to be our favorite. Especially because of the amenities such as Underground Parking and OnSite Restaurant. But it's really gone downhill. I will not stay there again. Huge pee stain on the corner of the duvet. Discovered it the next morning. My allergies were going through the roof, so I suspect it was a dog's. Garbage found in discreet areas easily missed during housekeeping. And our coffee cup had a ring of coffee at the bottom of the cup. I couldn't check out fast enough

Clean, safe. Great breakfast.

Fantastic service from the time we walked in the door. Room was a bit dated but clean. The bed and pillows were very comfortable. Jax restaurant was fantastic and the service exceptional. The seafood platter for two was amazing as was the complimentary breakfast.

This place is so run down will never stay again

Good service, friendly staff, clean rooms

We always stay here. Extremely friendly service. If you need something they are there right away. Never had to call twice. The Lounge Jax is lovely. Food and service has always been too notch. Highly recommend staying at this establishment. Free continental breakfast! Can’t do wrong.

it was.good no concerns would recommend

Great staff, super clean, great atmosphere and good breakfast

Amazing stay! When we arrived, I was unaware the fireplace in our room was not working, but the front desk staff told us right away amd gave us a proce decrease for rhe room. We stayed in the Podollon suite as a mini getaway and it was great! It was huge, comfortable and extremely clean. Whe we opened the door, the staff had gone above and beyond. There were swans made from towels and fresh rose petals on the bed and jacuzzi. Very very pleased with our stay. Expensive, but worth it! Tge continental breakfast had many options, like a build your own breakfast. The staff ib tbe restaurant were very unorganized and not friendly. Good thibg breakfast was free, because it was horrific service.

Front desk clerk had no listening skills, had to repeat myself multiple times. The fire alarm went off and the staff didn’t answer the phone nor did they come and check. This went on for half of an hour. When asked a person they said it happened the week before. The cleaning staff parked their cart outside my door. My neighbour and myself had a do not disturb card on the handle. They decided that this was a great place to make noise and hang. The worst trip I have every had at this location.