Escape to Kagoshima Sunamushi Onsen Ibusuki Hakusuikan, where a serene Japanese garden and indoor mineral hot spring await. Indulge in delicious breakfast and dinner options at one of the 3 on-site restaurants or unwind with a coffee from the coffee shop/cafe, while enjoying free in-room WiFi. A seasonal outdoor pool, children's pool, shopping on site, and 2 bars add to the fun. Guests rave about the helpful staff.
Ibusuki Archaeological Museum - 11 min drive - 3.5 km
Flower Park Kagoshima - 32 min drive - 14.9 km
Getting around
Kagoshima Airport (KOJ) - 110 min drive
Free area shuttle
Airport shuttle (surcharge)
Restaurants
裕福 らーめん専門店 - 4 min drive
IBUSUKI BOTANICAL CAFE Mooi - 5 min drive
マサラマスター - 4 min drive
アンデルセン - 4 min drive
麺屋 二郎 - 1 min walk
About this property
Kagoshima Sunamushi Onsen Ibusuki Hakusuikan
At Kagoshima Sunamushi Onsen Ibusuki Hakusuikan, you'll be just a 5-minute drive from Satsuma Denshokan and Chiringashima Island. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 6 restaurants. Other features include a bar/lounge, a seasonal outdoor pool, and a children's pool. Fellow travelers say great things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
196 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property's restaurants require dinner reservations at least 72 hours prior to check in for groups of 2 or more guestrooms. Otherwise, guests will be seated separately.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle*
DONE
Offsite
Free area shuttle within 3.2 km
DONE
Other information
Smoke-free property
Property amenities
Food and drink
6 restaurants
Bar/lounge
Kaiseki meal
Traveling with children
Children's pool
Free local shuttle
What to do
Hot springs
Shopping
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Seasonal outdoor pool
Full-service spa
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Handrails in stairways
Stairway handrail height (inches): 39
Front entrance ramp
Wheelchairs available on site
Doorbell and phone notification
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are 2 hot springs open between 3:00 PM and midnight.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Refrigerators are available for an additional charge
Pool, spa, & gym (if applicable)
Facilities are accessible for an extra charge
Pool access available from 9:00 AM to 9:30 PM
The seasonal pool is open from July 25 to August 31
Children under 12 years old are not allowed in the spa without adult supervision
Hot springs access available from 3:00 PM to midnight
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Does Kagoshima Sunamushi Onsen Ibusuki Hakusuikan offer free cancellation for a full refund?
Yes, Kagoshima Sunamushi Onsen Ibusuki Hakusuikan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:30 PM.
Are pets allowed at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?
Sorry, pets aren't allowed.
Is parking offered on site at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan and nearby?
Onsite recreation at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and spa services. Kagoshima Sunamushi Onsen Ibusuki Hakusuikan also has a garden.
Are there restaurants at or near Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?
Yes, there are 6 onsite restaurants.
What's the area around Kagoshima Sunamushi Onsen Ibusuki Hakusuikan like?
Kagoshima Sunamushi Onsen Ibusuki Hakusuikan is located on the waterfront, a short 2-minute walk from Satsuma Denshokan.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
9.2
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 25, 2023
The view from Onsen bath is beautiful!
Miki
Verified
10/10 Exceptional
Mar 12, 2025
A peaceful and serene spot. Large Onsen. The sand bath was wonderful
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2023
Loved this place!! The property is immaculate!! The staff are so very POLITE and PROFESSIONAL!!
Naomi
Naomi, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2024
The hotel is so big and has a large indoor and outdoor onsen plus sand steamed bath. It is quite entertaining. It is located right in front of the sea and the view is spectacular. It is very remote and quiet area so nice place to relax.
keiko
keiko, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Highly recommend
Very good baths and food! The sand bath was excellent. The kaiseki dinner was well prepared. The museum next to the hotel was also worth a visit to learn about the local culture. Staff members very heartwarming.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 3, 2024
We stayed one night package with dinner and breakfast. The Japanese dinner set was tasty and good beyond our expectation, while breakfast was below par. The hotel has been in operation for decades so building interior is dated. Staff are very helpful though.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 16, 2023
A comfortable resort for relaxing.
Hot spring, sand bath, swimming pool are good.
There are several restaurants but remember to make dinner reservation when you confirm your room reservation.
No supporting facilities outside the resort, that is, no convenient store, no shop, no taxi when you step out of resort. Just enjoy a 'slow down' life and the hotel facilities.
If you are staying for more than one night, carefully plan you schedule, as several facilities are closed during 10am-3pm, in addition, no lunch provided.
Hing Ke Kenneth
Hing Ke Kenneth, 2-night trip
Verified
10/10 Exceptional
Aug 6, 2025
Great travel experience.
Ken
Ken, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Good
Kuan-Hung
Kuan-Hung, 1-night trip
Verified
8/10 Very good
Apr 13, 2025
A good place for two night vacation
Blanker
Blanker, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2024
Such a wonderful hotel which brings us extraordinary moment with great services
TOMOHIRO
TOMOHIRO, 1-night trip
Verified
8/10 Very good
Feb 3, 2024
Very old traditional onsen hotel
The onsen bath is big and very beautiful
Staff friendly and can speak our language
Messing has room for improvement
Like the museum very much
nancy
nancy, 1-night trip
Verified
8/10 Very good
Oct 11, 2023
Overall, experience is good.
Ka Yee
Ka Yee, 1-night trip
Verified
8/10 Very good
Feb 23, 2024
Nice
All nice
Kwai lan
Kwai lan, 1-night trip
Verified
6/10 Good
Sep 29, 2024
The onsen was unsafe that make my feet injured. I want they add more notice on onsen to remind the guest.
Yuk Fong
Yuk Fong, 1-night trip
Verified
8/10 Very good
Jul 19, 2023
My 10 yr old did her own thing. I felt she was safe on her own and that’s saying a lot. I wouldn’t give her such a long leash in Austin Texas. No way.
We were the only foreigners over a two night stay and everyone was so nice and polite and accommodating.
The western style rooms are outdated and they’re still rocking the stiff mattresses they got in the 90s lol
The Japanese style rooms looked updated and they have ocean views but also 18K yen more dear.