Downtown Phoenix's Sheraton Phoenix Downtown is an upscale haven. Unwind by the outdoor pool or take a leisurely bike ride, then enjoy a meal at one of the two on-site restaurants.
Arizona State University - Downtown Phoenix - 2 min walk - 0.2 km
Arizona Center - 2 min walk - 0.2 km
Phoenix Convention Center - 3 min walk - 0.3 km
Mortgage Matchup Center - 8 min walk - 0.8 km
Chase Field - 10 min walk - 0.9 km
Getting around
Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive
Phoenix Deer Valley Airport (DVT) - 25 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 30 min drive
Chandler, AZ (CHD-Chandler Municipal) - 34 min drive
Phoenix - Mesa Gateway Airport (AZA) - 43 min drive
3rd Street - Washington Station - 6 min walk
Van Buren - Central Ave Station - 6 min walk
Van Buren - 1st Ave Station - 7 min walk
Restaurants
Barrel & Bushel - 5 min walk
Chick-fil-A - 3 min walk
Jacy & Dakota's - 5 min walk
Starbucks - 4 min walk
Bad Jimmy's - 6 min walk
About this property
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown offers a great location, putting you within just a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Guests can take a dip in the outdoor pool or grab a bite to eat at & More, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: 3rd Street - Washington Station is 6 minutes and Van Buren - Central Ave Station is 6 minutes.
At a glance
DONE
Hotel size
1003 rooms
Arranged over 31 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING
Parking
Secured covered onsite self parking (USD 51 per night; includes in/out privileges)
Secured covered onsite valet parking (USD 61 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 33.92 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 12 to 18 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Covered self parking costs USD 51 per night with in/out privileges
Covered valet parking costs USD 61 per night with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix
Frequently asked questions
Does Sheraton Phoenix Downtown offer free cancellation for a full refund?
Yes, Sheraton Phoenix Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Phoenix Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Phoenix Downtown?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Phoenix Downtown?
Yes. Self parking costs USD 51 per night. Valet parking costs USD 61 per night.
What are the check-in and check-out times at Sheraton Phoenix Downtown?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Phoenix Downtown?
No, this hotel doesn't have a casino, but Casino Arizona (18-min drive) and Vee Quiva Casino (21-min drive) are both nearby.
What is there to do at Sheraton Phoenix Downtown and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes game viewing and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Sheraton Phoenix Downtown also has a garden and access to a nearby health club.
Are there restaurants at or near Sheraton Phoenix Downtown?
Yes, there are 2 onsite restaurants.
What's the area around Sheraton Phoenix Downtown like?
Sheraton Phoenix Downtown is in Downtown Phoenix, a short 6-minute walk from 3rd Street - Washington Station and 3 minutes' walk from Phoenix Convention Center.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Sheraton Phoenix Downtown Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The gym was described as fabulous, great, and outstanding by multiple guests. (8 reviews)
The pool was clean, refreshing, and a welcome feature with great views and a rare lap pool option. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Lobby
Parking
Bed
Food
Bar
Drinks
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
Nice, clean, area around hotel was nice
jorge
jorge, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Friendly staff, hotel was very clean and rooms had a view of downtown Phoenix
Ayleen
Ayleen, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Beautiful hotel in Phoenix. Spacious lobby, restaurant and coffee bar. Rooms nice size, comfortable bedding. No complimentary breakfast or internet.
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Great experience in all ways. Staff was amazing, super clean, fitness area and pool were outstanding!
Gretchen
Gretchen, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Exceptional service.
Angel
Angel, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Great stay at the Sheraton! 5 star accommodations from staff, room, and all the amenities!! Will definitely be back!
Kelley
Kelley, 2-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Friendly staff, clean room. A lively atmosphere! Good location in downtown.
Shareen
Shareen, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Great rooms super clean
Charlotte
Charlotte, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
The room is clean and comfortable, staff are friendly. I've enjoy stay in Sheraton, I will come back again.
sharon
sharon, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Everyone was incredibly professional and friendly! The hotel is beautiful! Lobby is gorgeous and has a coffee shop and bakery! The bar has great knowledgeable bartenders and very friendly!!! The outdoor restaurant that's attached is GORGEOUS and the food is amazing!!!!
Victoria
Victoria, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Stayed at the Sheraton because my daughters had a Volleyball tournament at the Phoenix Convention Center. The location was good and convenient. I liked the lounge amenities with the type of room and booking we had.
Maria Catherine
Maria Catherine, 4-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Yes room was clean ready for me,
Elvis
Elvis, 5-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Beautiful property and staff was very kind and accommodating! Would definitely recommend and stay again!
Kristin
Kristin, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Great location, clean, nice amenities (gym, pool, rooftop bar)
Grace
Grace, 3-night trip
Verified
8/10 Very good
Jan 1, 2025
We really enjoyed our stay! Pricey but everything was clean and close to all the things we were doing
Sindy
Sindy, 3-night trip
Verified
10/10 Exceptional
Jun 18, 2025
The front desk staff were very nice and accommodating. The pool was great for the whole family. There were also amazing views.
Yesenia
Yesenia, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
We have loved our stay at the Sharaton Phoenix every time we visit!! Very clean, quiet, the staff are always friendly, welcoming, and professional!!
Mike
Mike, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2024
Great staff and clean place.
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
Feb 25, 2024
Great place to stay close to airport. Great service and restaurant as well.
TERRIE
TERRIE, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2024
Great accommodations! Excellent dinning and space to relax, work or hang!
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Super helpful & kind staff
The staff are all so nice. The valet guys were the best!
Barbara
Barbara, 1-night trip
Verified
8/10 Very good
Mar 15, 2025
Beautiful property!!! We attended a conference there and appreciated the amenities. Very nice rooms, nice pool bar with friendly staff, beautiful lobby and meeting spaces.
Brenda
Brenda, 2-night trip
Verified
10/10 Exceptional
Jun 6, 2025
I've stayed at the Sheraton Downtown Phoenix for the conference the last two years. It's always very clean, quite, and staff is helpful and friendly. Across the street from the Arizona Ctr and easy to walk to area restaurants and attractions. I look forward to returning next year too.
Luke
Luke, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Clean rooms
Good customer service at the desk
PATRICIA
PATRICIA, 2-night trip
Verified
10/10 Exceptional
Apr 22, 2024
Great hotel with access to concert venues and restaurants