Upon checking into the hotel, I found the front desk staff to be unwelcoming and rather abrupt. My family and I stayed for five nights, and throughout our visit, the housekeeping team was consistently unfriendly and seemed quite grumpy. The cleanliness of our room left much to be desired, as the beds were not made properly. The only real benefit of this hotel is its location, just a quick 10-minute drive to the premium outlet. Unfortunately, reaching any other destinations takes at least 45 minutes to an hour.