In the heart of Toulouse City-Centre, Hôtel Mermoz offers a tranquil retreat with its garden and dry cleaning services. Enjoy the rooftop views on the terrace, work out at the gym or unwind by the seasonal pool.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Pet friendly
Parking available
Free WiFi
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Seasonal outdoor pool
Bar/lounge
Room service
Babysitting
Business center
Terrace
24-hour front desk
Garden
Feel at home (6)
Babysitting (surcharge)
Private bathroom
Garden
Terrace
Daily housekeeping
Espresso maker
Why we love this property
Breakfast and bar options
A hotel bar offers the perfect nightcap opportunity. Guests can jumpstart their day with the delicious buffet breakfast.
Seasonal poolside dip
This hotel features a seasonal outdoor pool where visitors can immerse themselves in refreshing waters and relax on comfortable loungers.
Sleep in luxury
Bathrobes and premium bedding ensure a sumptuous retreat. Blackout drapes create the perfect sleep haven, while complimentary minibars await in each room.
When you stay at Hôtel Mermoz, you'll be within a 15-minute drive of Place du Capitole and Airbus. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a seasonal outdoor pool, a terrace, and a garden. The property is just a short walk to public transportation: Jeanne d'Arc Metro Station is 5 minutes and Marengo SNCF Station is 10 minutes.
At a glance
DONE
Hotel size
51 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (EUR 15 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Room service
Traveling with children
Babysitting (surcharge)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16.50 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 16 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 13 per pet, per night
Parking
Covered self parking costs EUR 15 per day with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to October
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hôtel Mermoz
Jean Mermoz Hotel Toulouse
Privilège Hôtel Mermoz Toulouse
Privilège Hôtel Mermoz
Privilège Mermoz Toulouse
Privilège Mermoz
Hôtel Mermoz Hotel
Hôtel Mermoz Toulouse
Privilège Hôtel Mermoz
Hôtel Mermoz Hotel Toulouse
Frequently asked questions
Does Hôtel Mermoz offer free cancellation for a full refund?
Yes, Hôtel Mermoz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Mermoz?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hôtel Mermoz?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hôtel Mermoz?
Yes. Self parking costs EUR 15 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Mermoz?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel Mermoz?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What is there to do at Hôtel Mermoz and nearby?
Hôtel Mermoz has a seasonal outdoor pool and a fitness center, as well as a garden.
What's the area around Hôtel Mermoz like?
Hôtel Mermoz is in Toulouse City-Centre, a short 5-minute walk from Jeanne d'Arc Metro Station and 11 minutes' walk from Place du Capitole.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
9.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 29, 2021
Parfait pour visiter Toulouse.
Bel appartement bien équipé, bonne surface et confortable. Accueil très professionnel. Bien situé et proche du Capitol. Parking payant mais nécessaire.
Henri
Henri, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2021
Super prestation
Très bel accueil. Personnel sympathique et serviable. Merci prestation de qualité !
Romain
Romain, 1-night trip
Verified
10/10 Exceptional
May 1, 2020
Buen hotel
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 13, 2020
je recommande
le seul point négatif : le plateau Thé café n'est pas rechargé chaque jour!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Mar 9, 2020
Kevin & Lynne
This is a lovely hotel a few minutes walk from the Airport bus stop at Jeanne d'Arc so easy and hassle free travel to the airport in 30 minutes.
A great location means all the main sites and attractions are within walking distance but if you're not inclined the Metro is nearby, cheap and easy to navigate.
We did not eat at the hotel but the rooms were clean with new towels every morning and the staff were friendly and attentive.
Perfect for a long weekend.
Kevin
Kevin, 3-night trip
Verified
6/10 Good
Mar 7, 2020
bon hôtel room service à revoir
Hôtel très bien situé, à côté de la gare et des commerces et restaurants. Personnel très accueillant. Chambre propre et confortable. J’ai eu 2 soucis. Le premier un repas de pâtes commandés au room service, elles étaient immangeables, caoutchouteuses et sans aucun goût et pourtant facturées à 16 euros ! Une salade de fruits avec seulement des oranges !! Et le 2 eme souci la machine a nespresso en panne dans la chambre et non remplacée quand j’ai signalé, à la place on m’a fait monter un café vraiment imbuvable. Je suis une addict au café donc c’est un point important pour moi ne pas pouvoir prendre mon café au réveil .
Lamya
Lamya, 2-night trip
Verified
6/10 Good
Feb 29, 2020
Mitigé
Un personnel accueillant mais des responsables peu conciliant et commerçant
Alexia
Alexia, 4-night trip
Verified
10/10 Exceptional
Feb 21, 2020
Très bien
1ere fois dans cet établissement et j’en fais ma nouvelle escale toulousaine
Dommage que l’accès au parking soit étroit
Eric
Eric, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2020
Staff extremely friendly and helpful. Hotel had a very homely feel.
Jenny
Jenny, 1-night trip
Verified
8/10 Very good
Feb 14, 2020
Hôtel calme et accueillant.Personnel serviable. Café et thé dans la chambre
laurence
laurence, 2-night trip
Verified
8/10 Very good
Jan 5, 2020
Good location for the bus for the airport and central Toulouse
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 19, 2019
Nice hotel near city centre
Nice hotel very friendly staff at reception. Rooms are comfy just fine for a couple of nights stay. We were but a short walk from the centre of town. Also handy was a supermarket right next door. Having a car park was handy as we couldn’t use train system because of strikes. I Would recommend this quaint hotel and yes would stay again.
shelene
shelene, 1-night trip
Verified
8/10 Very good
Dec 10, 2019
charged for water that was told was free
great stay, lovely room, pool was tiny.
was told the minibar was free and unlimited, asked for more waters and then was charged for it at the end?
so that is a big lie
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 4, 2019
출장 숙소로 적당합니다
좋은데 4성급은 아닌 것 같아요
Verified traveler
5-night trip
Verified
6/10 Good
Dec 2, 2019
Not Bad but First Impression Wasn't Great
There was nothing particularly wrong with the room, although it was a bit smaller than i anticipated. The decor was a bit drab and the "view" was dreary but the essentials were ok. I will admit to being a little surprised that it was a 4 star; it seemed more a 3. However, what was not particularly great was the entrance: a dark tunnel ending in a creaking gate that required one to buzz for entrance - but hard to find the button in the dark. That was followed by three sets of stairs to haul your luggage up. In short, you initially feel like you have walked into a horror movie. Now, as I said, in the end it was reasonably ok and the staff - Miles in particular - were all great, but this property needs to put some work into creating a better first impression. Some renovations (apparently planned) would also help.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Nov 26, 2019
Good location, close to metro.
Gym was rather tired. Low ceiling with sharp corners...accident waiting to happen.
BP
BP, 3-night trip
Verified
8/10 Very good
Nov 25, 2019
Rien à dire de particulier pour un 4* bon service.
Verified traveler
2-night trip
Verified
8/10 Very good
Nov 9, 2019
1 Situation
2 stationnement
3 confort
4 bla bla bla, etc.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 9, 2019
Convenient location, good parking available, area is near the historic section of the city. Staff is helpful, good breakfast.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 8, 2019
la moqueta de la habitacion necesita un cambio.
la cadena de WC tarda en cerrar
Verified traveler
2-night trip
Verified
6/10 Good
Nov 4, 2019
L' hotel non è certamente catalogabile ad un 4 stelle. Massimo 3. La camera è carina ma il bagno è da rivedere: tenda in plastica, portarotoli traballante, non si può fare la doccia ma solo il bagno. A colazione il latte andato a male a colazione mi ha lasciato perplessa per il prezzo che si paga. Il tocco finale è stato quando ho chiesto ad una delle ragazze della reception dove potevo trovare una toilette di servizio. Ha sospirato perche non avevo capito in quanto intenta a chiaccherare con un collega. Ho visto hotel migliori.
Chiara
Chiara, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2019
Todo ha sido perfecto
Diaz novas
Diaz novas, 2-night trip
Verified
8/10 Very good
Oct 22, 2019
Prima
Heel tevreden
Erik
Erik, 1-night trip
Verified
4/10 Fair
Oct 15, 2019
Das Hotel ist zu hellhörig, das Personal reagierte nicht auf Mängelabstellung, Das Zimmer im Erdgeschoss hat Kellerwohnung Charakter.
Im schmucklosen Frühstücksraum gab z. T. saure Milch, kalten Kaffee, fehlendes Brot,keine Croissants echt.
Das Hotel ist die vier Sterne nicht wert.
Verified traveler
3-night trip
Verified
8/10 Very good
Oct 14, 2019
El personal muy atento y amable. Establecimiento muy limpias.