What we liked:
The hotel is situated in Via Chiaia, a few steps from the Palazzo Reale and the San Carlo Theatre as well as Piazza del Plebiscito and Mergellina (the seawalk). This is a prime location, from here you can go anywhere, its right there by the quartieri spagnoli (spanish quarters) as well (if you are a soccer fan this is a great spot to visit).
The staff is super friendly and the room was cleaned daily.
What we didn't like:
The room was extremely small with barely any space too move. There was no air circulation and no fan, this made the space extremely stuffy, we had to have the balcony constantly opened. The air conditioning unit was broken and unfortunately they knew this and still put us in the room, we complained ahout it and they told us they'd move us to a room with it's own AC the next day (most of the room had centralized AC and it was set on heating) this however didn't happen because the next day they told us unfortunately they were full. The bed was made up of 2 twin beds put together which honestly is typically around here, unfortunately one side was super hard and the other was okay. At night we had to sleep with the balcony doors opened because of the heat and as a result all the noises from the outside came in. Also, while they cleaned the room daily they never changed the towals in the bathroom even when we put them on the floor for them to replace.
Overall, this is a good spot when considering quality, location and price.