4/10 Aceptable
31 de ago de 2025
Great Location, Poor Room Condition
Mixed Experience - Great Location, Poor Room Condition
⭐⭐
Pros:
The hotel’s location is excellent - conveniently situated near the beach, airport, and local shops and coffee shops, making it easy to get around and find amenities.
Cons:
Unfortunately, the room condition significantly impacted our stay. While the room was spacious, the carpet had multiple stains throughout. Most concerning was finding leftover toilet stains and cigarette butts from previous guests, which was quite off-putting and suggested inadequate cleaning between stays.
Safety Concerns:
The outdoor air conditioning unit had a large rusted metal frame protruding from it, creating a serious safety hazard - especially problematic when traveling with a 3-year-old toddler.
Value:
At over $320 per night, the experience fell well short of expectations for a family stay at this price point. The poor room condition and safety issues made it feel like poor value for money.
Service:
No feedback was requested during checkout, which was disappointing as it missed an opportunity for the hotel to address our concerns directly.
Overall:
While the location is convenient, the cleanliness issues, safety hazards, and lack of attention to guest feedback make it unlikely we’ll return. For the price paid, we expected much better standards of cleanliness and safety.
Karina
Karina, viaje en familia de 1 noche
Comentario de huésped verificado de Hoteles.com
