Relax in style at Sanctuary Palm Cove, a family-friendly haven near Palm Cove Beach. Unwind by the outdoor pool or visit the spa tub for some pampering. Active travelers can rent bikes and enjoy cycling, while kids have fun in the children's pool with sun loungers.
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Airport transfer
Free parking
Free WiFi
Air conditioning
Laundry facilities
Main amenities (12)
Weekly housekeeping
On the beach
Outdoor pool
Children's pool
Hot tub
Airport shuttle
Terrace
Air conditioning
Garden
Computer station
Front-desk safe
Laundry service
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Children's pool
Kitchen
Separate bedroom
Separate sitting area
Why we love this property
Sea and sand getaway
Ocean activities beckon at this beach hotel. Discover thrilling water sports nearby, from sailing and snorkeling to windsurfing and scuba diving.
Pool paradise
Luxury hotel features an outdoor pool, a children's pool, and a private pool. Pool loungers and a hot tub create the perfect aquatic retreat.
Luxury room sanctuaries
Each curated guestroom boasts premium bedding and a separate bedroom. Guests can lounge on private patios, taking refreshing dips in individual pools.
Macalister Range National Park - 3 min drive - 2.2 km
Vie Spa Palm Cove - 3 min drive - 1.4 km
Cairns Esplanade - 24 min drive - 28.7 km
Cairns Central Shopping Centre - 29 min drive - 31.5 km
Getting around
Cairns Intl. Airport (CNS) - 23 min drive
Redlynch Station - 17 min drive
Freshwater Station - 22 min drive
Cairns Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
Kewarra Village Takeaway - 7 min drive
Ellis Beach Bar & Grill - 5 min drive
Il Chiosco - 11 min drive
Nu Nu Restaurant - 13 min walk
Trinity Beach Tavern - 10 min drive
About this property
Sanctuary Palm Cove
Situated by the ocean, Sanctuary Palm Cove is a great choice for a stay in Cairns. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. A children's pool and a terrace are offered, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators.
At a glance
DONE
Hotel size
23 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
What to do
On the beach
Ecotours nearby
Horse riding nearby
Rafting nearby
Scuba diving nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
3 buildings/towers
Built in 2003
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Hot tub
Accessibility
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
DVD player
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Electric kettle
Iron/ironing board
Washer and dryer
Laundry detergent
Sleep well
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Patio
Yard
Individually decorated
Separate sitting area
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Blender
More
Weekly housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of AUD 250 (subject to availability)
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 50.0 per day
Rollaway beds are available for AUD 125.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove
Frequently asked questions
Does Sanctuary Palm Cove offer free cancellation for a full refund?
Yes, Sanctuary Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Palm Cove?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sanctuary Palm Cove?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Palm Cove?
Yes, there's free self parking.
Is airport shuttle service offered by Sanctuary Palm Cove?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sanctuary Palm Cove?
Check-in start time: 2 PM; Check-in end time: 6 PM. There's a charge of AUD 250 for early check-in (subject to availability). Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Sanctuary Palm Cove and nearby?
Have fun with nearby activities like boat tours, fishing, and horseback riding. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sanctuary Palm Cove also has a garden.
Does Sanctuary Palm Cove have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.
Does Sanctuary Palm Cove have any outdoor private spaces?
Yes, every room features a patio and a yard.
What's the area around Sanctuary Palm Cove like?
Sanctuary Palm Cove is in Palm Cove, a short 5-minute walk from Palm Cove Beach.
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Reviews
Sanctuary Palm Cove Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.8
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The pool was clean, large, and well-maintained, providing a great spot for relaxation and enjoyment. (12 reviews)
The property is conveniently located close to the beach with easy access to the esplanade and shops. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Beach
Apartment
Family friendly
Room
Couples
Esplanade
Service staff
Building
Reviews
Verified
10/10 Exceptional
Feb 2, 2026
Good sized accomodation, super friendly staff owners, easy car hire w no hidden extras. Highly recommend.
John
John, 6-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Great location and value for money.
Apartments are spacious and well maintained.
Franz
Franz, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2025
The property was clean, lots of space and the private pool was a hit with the children
Sharon
Sharon, 3-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Fantastic location, close to the beach and shops/restaurants but private and quiet.
Had a large, heated pool, which we made very good use of.
Highly recommend.
Mark
Mark, 5-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Great property! Staff helpful and answered any questions we had about the area. Our apartment was excellent, very clean and roomy.
Esther Elisabeth
Esther Elisabeth, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2026
What a wonderful place! Front desk people were so kind and helpful! The place truly is a sanctuary in the middle of the rain forest and true to the pictures that are posted. Every studio or apartment is nested in luscious green surroundings and make you feel like you are in the middle of the rain forest! What a feeling. Pool is amazing and access to the esplanade for a walk on the beach and shops is just across the street. Very convenient! Amenities and space was well cared for and clean. Would return and rebook here. Enjoy your stay… they make you feel like a vacation!
Marlene
Marlene, 3-night trip
Verified
10/10 Exceptional
Sep 8, 2024
Always friendly staff, lovely large apartment and close to the beach and shops
Rebecca
Rebecca, 4-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Michael
Michael, 6-night trip
Verified
10/10 Exceptional
Apr 28, 2024
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Ingrid
Ingrid, 5-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Rebecca
Rebecca, 8-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Great apartment in perfect location
Simon
Simon, 7-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Beautiful and peaceful property. Built as apartment living which is a plus! Location is great. I recommend this place
Victoria
Victoria, 5-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Plenty of space and privacy
Andre Stephen
Andre Stephen, 10-night trip
Verified
10/10 Exceptional
Apr 6, 2025
This place was absolutely tremendous. The accommodations were fantastic, the staff was very helpful and knowledgeable about what to do and when, and the grounds themselves were beautiful. The wildlife around, being close to the beach etc. As we stated to the host, we will definitely be back.
David
David, 5-night trip
Verified
10/10 Exceptional
Nov 3, 2024
Excellent well finished apartment , and fantastic pool.
Damian
Damian, 3-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Amazing Family Vacation Spot!
Beautiful apartments tucked away just off the Esplanade, easy walk to shops and restaurants and easy 5min drive to Coles for supplies. Rooms were perfectly suited for 4 adults and 2 children family vacation. Rooms were very clean and spacious. Grounds were lovely and the pool was really great for the kids! Would definitely recommend!
Justin
Justin, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Perfect location
The staff was amazing. Helped us a lot to find the best activities. Rented out nice car, advices were to go in the Rainforest and booked good snorkling tour.
Bodil
Bodil, 6-night trip
Verified
8/10 Very good
May 18, 2024
Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Linda Joy
Linda Joy, 4-night trip
Verified
10/10 Exceptional
Dec 19, 2024
The Sanctuary is exactly that - a beautiful, calm and comfortable stay in paradise. Picturesque setting by the sea, comfortable, clean and spacious apartment and clean, high end facilities in and outside the apartment. We absolutely loved our stay and would recommend it to anyone wanting to enjoy a few days of peace and tranquility in a gorgeous setting.
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Palm Cove stay
Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Anne-Marie
Anne-Marie, 3-night trip
Verified
10/10 Exceptional
Apr 12, 2024
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Abigail
Abigail, 7-night trip
Verified
10/10 Exceptional
Nov 7, 2023
Beautiful grounds and lovely spacious apartment. Close to the beach and the shops. Undercover parking, lift access, security gates and really friendly management. Would highly recommend.
Rebecca
Rebecca, 6-night trip
Verified
10/10 Exceptional
Jun 10, 2025
We were in the area and asked to view the room a few days earlier nothing was too much trouble
We changed our booking as we found there were more rooms in the apartment and at minimal cost 4 stayed there
Brilliant kitchen appliances and pool area
We dropped off groceries early the am of arrival the champagne and wine was put in the fridge for our arrival the staff were brilliant
Judith
Judith, 4-night trip
Verified
10/10 Exceptional
Jun 10, 2024
Retreat
Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
Verified traveler
4-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Amazing private bungalow with living area - full
Kitchen, comfortable bed
Private - local palms and bushes louvered windows all around - rise with the bird sounds & just outside studio was a 25 meter pool ( not crowded ( you could swim laps!!) and 10
step's away Palm cove esplanade with various cozy small eateries great food and reasonable prices - gluten free punk in lasagne - at surf club a 10 looking out at the quiet and scenic ocean