WorldMark Pinetop

Heater was not working in the room, was offered another unit but the unit was not cleaned properly and having my mom with us we did not want to risk it we were 100 percent sure the room was not properly clean and sanitized and with COVID-19 we decided not to risk it, the room got really cold at night and with a baby it got rough. Robert was really professional and offered the other room however it was not clean and I believe he was aware of this since it looks like the person he sent to check on the heat realized this and made comments to him that the room was cleaned in a rush. The next day no one followed up I called front desk and Greg from maintenance came to save the day, this man deserves a raise not only he came and made sure he got everything working right away, he came hours later and the night after to make sure that we were warm and baby slept fine, this is what you expect from management but Greg its an awesome person and he is the only reason why we would come back to this location. Day of checkout we received a call at 10:45 that we were past check out time, in the room is posted at 12:00 so we had to rush out, we always like to leave the rooms super clean and vacuumed. Again, Greg needs to be recognized and rewarded by Wyndham Destinations, he truly cares about the customers and went above and beyond to make sure everything was fine and followed up twice to make sure we were happy with everything (something you expect from management to do). Please give th

Beautiful resort in the pines!! Quiet and inviting outdoor patio to grill and enjoy nature! All the features of home for a pleasant family get away..

This was our first time to visit the Worldmark Pinetop resort and it exceeded our expectations. We are used to staying in hotel rooms when we vacation but this was a condo with full kitchen, two bedrooms and bathrooms, a dining area, living room... Great staff and very beautiful and quiet grounds. We had a wonderful and restful week here. We highly recommend it. dgb

My wife and I stayed at WorldMark instead of a hotel due to the off season pricing. So glad we did. Very impressed with the service and room quality. I was in the area for a job interview so having a quality location to rest and relax was important. Not disappointed at all!

Beautiful unit centrally located.

The studio was very spacious and comfortable. Beautiful views of the woods and pine trees. We enjoyed ourselves very much and return every year.

Clean ,everything worked Just simply wonderful Situated in the forest , in this day of covid we’re away from people and yet safety close by if we needed anything

Loved the outdoor pool, jacuzzi and tennis court. Hated the fact there was no air conditioning - we came up to escape the August heat only to find a hot, stuffy room. Even with all the windows open and the fan going, we were unable to sleep. No cross-ventilation. Very surprised a property of this caliber and high prices would not have air conditioning.

Outstanding accommodations. Would do it again. Awesome.

All the pine trees. Sir was fresh and clean room was clean.