I recently stayed at this hotel and was disappointed with the overall experience. The staff were very friendly and welcoming, which I truly appreciated, but unfortunately the facilities themselves are quite dated and not very well maintained.
The room I stayed in was non-smoking, but it had a noticeable smell of cigarettes. While the cleaning was okay, it was clear that the carpet was very old and the ceiling showed visible water damage marks.
The most disappointing part of the stay was the “free” continental breakfast. For the price of the night, and considering the hotel’s excellent rating on the app, I expected something much better. Instead, breakfast options were extremely limited. Hot items such as eggs, bacon/sausage, potatoes, or pancakes were only available for an extra cost. The breads and pastries provided were not fresh—they were cold and seemed like they had been stored in the fridge. On top of that, the small selection that was available was often out at the buffet.
For the relatively high rate I paid, the experience did not match the advertised quality. I booked this hotel based on its high rating, but was unfortunately very negatively surprised. To top ir up almost a month later and the security deposit is still as pending in my credit card.