2/10 Mediocre
22 de nov de 2025
I gave this place the benefit of the doubt. When I first arrived, they had a hard time figuring out how to fully check me in since I used hotels.com to book the room. Then they charged me for the room on my card without my permission. They said they were charging me $50 for deposit for damages but I would get it back after our stay. We decided to stay because we didn’t know about the extra room charge until after we stayed. The room was OK in a couple of months that place will not be great. It’ll be covered in mold because there’s no ventilation in the bathrooms. AC couldn’t not keep up and the room was hot the whole night. I contacted them more than three times to get a refund for my room because they charged me ($130) after hotels.com charged me. They kept saying oh my Manager’s over it and nobody got back to me. Finally, I called my bank and they dispute the charge. Will not be staying at this hotel or any that are sponsored by it.
Nicole
Nicole, viaje de negocios de 1 noche
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