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Aluna Resort Tulum

4.5 star property
Luxury hotel with spa, near Tulum National Park

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Tulum National Park is at your doorstep when you stay at Kimpton Aluna Tulum, an IHG Hotel. Relax by one of the 2 outdoor pools with cabanas and sun loungers or rejuvenate with a body treatment, body scrub, or massage at Qi Ja´Spa.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Free beach club nearby
  • Pool bar
  • Room service
  • In-room childcare

For families (6)

  • Babysitting (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $59
$100 total
includes taxes & fees
May 5 - May 6

Why we love this property

Blissful spa experience
The spa pampers guests daily with massages, facials, and body treatments. Couples enjoy special rooms. A 24-hour gym and garden beckon.
Luxury garden escape
The garden of this luxury hotel provides a tranquil retreat for visitors seeking natural beauty and peaceful surroundings.
Breakfast bliss
A morning feast awaits with the hotel's buffet breakfast. The spread satisfies hungry travelers ready to start their day of adventure.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 King Bed, Garden View

Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Garden View

Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Room, 2 Queen Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Room, 2 Queen Beds, Accessible, Garden View

Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Room, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Garden View

Deluxe Room, 2 Queen Beds, Balcony, Garden View | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 2 Queen Beds, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, in-room safe, blackout drapes

Junior Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Room, 1 King Bed, Terrace, Garden View

Senior Room, 1 King Bed, Terrace, Garden View | Premium bedding, down comforters, in-room safe, blackout drapes

Senior Room, 1 King Bed, Terrace, Garden View

  • Garden view
  • 140 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 1,002 reviews
The price is $97
$121 total
includes taxes & fees
May 6 - May 7
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About the neighborhood

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Jaguar Park - 2 min walk - 0.2 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Hospital de Tulum - 5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Panza Tulum - ‬1 min walk
  • ‪Olio - ‬11 min walk
  • ‪Rossina - ‬11 min walk

About this property

Aluna Resort Tulum

Aluna Resort Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets stay free
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Cooking classes
  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Wine tasting room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 40-inch Smart TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Ikal Spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 36 per night
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach towels
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room safe
    • Partner property beach club access
    • Pool access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 390 for adults and MXN 195 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Does Aluna Resort Tulum offer free cancellation for a full refund?

Yes, Aluna Resort Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aluna Resort Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Aluna Resort Tulum?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Aluna Resort Tulum?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Aluna Resort Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Aluna Resort Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Aluna Resort Tulum also has 2 bars and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Aluna Resort Tulum?

Yes, there are 2 onsite restaurants.

What's the area around Aluna Resort Tulum like?

Aluna Resort Tulum is in Zama, a short 3-minute walk from Jaguar Park and 5 minutes' walk from Hunab Lifestyle Center.

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Reviews

Aluna Resort Tulum Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a good selection and made-to-order options. (14 reviews)
  • The pools were great for a dip after a day of adventuring and were lovely, clean, and well-maintained. (16 reviews)
  • The property is close to the beach and offers easy access to it, with some guests preferring to stay off the beach zone. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Beach
Restaurant
Location
Food
Biking
Breakfast
Air conditioning
Family friendly

Reviews

Verified

10/10 Exceptional

Incredible service from the staff. Great room and pools were lovely. Restaurant had great food!
Melissa, 4-night trip
Verified

10/10 Exceptional

Wonderful Stay
Mary Margot, 1-night trip
Verified

10/10 Exceptional

Great place with spacious rooms.
Jean-Michel, 7-night trip
Verified

8/10 Very good

Very nice place! Super clean and well located
Pablo, 3-night trip
Verified

10/10 Exceptional

Very comfortable, nice relaxing vibe, wonderful staff and food.
Kimberly, 3-night trip
Verified

10/10 Exceptional

Staff were great! The hotel was beautiful and worth the price.
Lori, 4-night trip
Verified

10/10 Exceptional

This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful.
Poornima, 5-night trip
Verified

8/10 Very good

Breakfast was very good and service was great!! Bed were very comfortable firm as well as the pillows were food quality.
Carlos, 5-night trip
Verified

8/10 Very good

Ground floor room was spacious and had its own patio with sun loungers and direct access to pool. Rooftop pool was quiet and comfortable. Staff were friendly, helpful and impecably polite. Hotel has a jungly vibe with palm trees everywhere and thatched roffs which make ut very attractive
Nicola, 3-night trip
Verified

10/10 Exceptional

Convenient location, bike availabilty and super nice place!
Elizabeth, 2-night trip
Verified

10/10 Exceptional

The staff were phenomenal and super attentive. The bikes were great to get around with. Will be back!
Sharmaine, 2-night trip
Verified

8/10 Very good

Hotel was terrific. Clean and tranquil. Very friendly staff. Great walkable / bikable location to food, shopping, beach. Quick car rides to adventure. Perfect for our small family (kids 8 and 11). Only complaint is that the bar upstairs had amazing food, but wasn't open every night.
Carolyn, 3-night trip
Verified

10/10 Exceptional

Great location, super friendly staff

Great location, super friendly staff
DR JESUS A, 5-night trip
Verified

10/10 Exceptional

great people. Great maid service. Nice rooms.
Jack, 24-night trip
Verified

10/10 Exceptional

Breakfast was fresh, staff were friendly and park nearby. Loved access to bicycles
Rayleen Lenore, 16-night trip
Verified

10/10 Exceptional

Staff were all amazing, especially Luis. Very helpful and kind. Fish tacos at the restaurant are great! Buffet breakfast was good. Beds are very comfortable, room came with balcony which was nice.
Laura, 2-night trip
Verified

8/10 Very good

Louis at the front desk is the best! The staff was very helpful.
Daria, 4-night trip
Verified

8/10 Very good

dated hotel that needs love and renovation
Mario, 3-night trip
Verified

10/10 Exceptional

great service
Mauro, 3-night trip
Verified

4/10 Fair

old hotel, no hot water, checked out after one night
Timothy, 1-night trip
Verified

10/10 Exceptional

Excellent location and staff is very friendly.
Sheila, 4-night trip
Verified

10/10 Exceptional

This was the best hotel we stayed at during this trip. The staff is incredible, the hotel is gorgeous, and the food and drinks are top notch. The free happy hour by the pool is a great touch. Visiting in the rainy season could mean some light flooding and not being able to enjoy the rooftop terrace and pool, but it was still 100% worth it.
Ariela, 2-night trip
Verified

10/10 Exceptional

Amazing stay! I will highly recommend to anyone who wants peace & relaxation.
Yakini, 2-night trip
Verified

10/10 Exceptional

I loved that the staff was super friendly and helpful on everything you can possibly needed during my stay. The Place was clean and it was just a wonderful place to stay in Tulum.
Mark, 5-night trip
Verified

8/10 Very good

The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.
Serenity, 4-night trip