Reception agents were great and very helpful. Unfortunately, the cleanliness of the room was sorely lacking. There were filthy walls and mould in the bathroom on the floor, on the walls, in the tile grout ,and there is something growing on one of the ceiling tiles in the shower area. The sheets were clean as as well as the towels. This hotel is in a great look location, but it really needs to be renovated and deeply cleaned. Did not meet the standards that I expected from the Ibis Hotel chain.