Best Western Hotel Domicil

Very convenient for the airport. Rooms and breakfast were good.

Thanks so much for the check in 12 pm rather than 2 pm when I needed a rest. I don't know whether I got a smaller room because of the early arrival than the one I had booked but it must have been the smallest room I have ever stayed in anywhere. Breakfast space very cramped and could do with decluttering.

Excellent location, easy to find and a good balance between central and quiet.

The bathroom was very small and challenging to navigate, like being on a ship. The A/C worked in the main areas but not in my room. There was a fan and the window opened, so it was not a serious challenge. The cost was very reasonable for the location and amenitiies! Thanks Expedia!

The hotel ticked all my boxes - near the station, pleasant area, welcoming and helpful staff on reception, clean room, reliable WiFi and comfortable public areas.

Very nice property. Walking distance to city. Loved it.

Quite a small quirky hotel neatly fitted around a courtyard. Nice atmosphere and well maintained. Friendly, efficient reception. Our room Irregularly sized with Juliette balcony but with all the necessary amenities squeezed into nooks and crannies. Good WiFi but TV programs in English rather limited. Decent bathroom. Good heating system but no a/c noticed. Only a couple of small negatives - bed a bit lumpy and shower hose too short for anyone over 5'6"! Nice breakfast. Very convenient to Bonn transport links and central attractions but inevitably with some city noise. Would definitely stay again.

The negativity for service is due to the receptionist in the morning. I asked her for some simple information about how to get to the airport. She was very rude and mocking when I suggested I might take the train (I have never been to Bonn before and did not know it's quicker to take the bus). It seemed to be a big effort for her to give me a map and information. She was just plain rude and should consider alternative employment (preferably one where she does not have to deal with people). She was better when I checked out. Ever the taxi driver was surprised she seemed happy when he collected me from the hotel, as she has a reputation of being rather very grumpy and not polite to her guests. Suggestion to hotel manager - this is the person who meets & greets your guests. Make a change soon. I will not stay at your hotel again due to her attitude and rudeness.

Das Zimmer war recht gross, und mit Wasserkocher/ Kaffee, Tee ausgestattet.

Insgesamt schön. Könnte ein Update gebrauchen. Die Badewanne ist allerdings nichts für Ungelenkige oder ältere Menschen. Der Einstieg ist sehr hoch und eng.