Lakeview Golf Resort, Trademark Collection by Wyndham

Booked Gov suite for family gathering no Hot water Friday - Sunday late Sat night asked for another room close by to take hot showers the desk took 60$ off total bill. I would have expected a comp nights stay for this inconvenience enjoyed the view and size of rooms

This hotel was obviously grand many years ago. Gorgeous location & building layout. Minutes from lake restaurants and WV college town. Golf seems alive and thriving here, and I don’t want to sound too negative, because for what we were looking for it suited our needs. We thought we had landed an amazing price. So that said, no housekeeping whatsoever. No service whatsoever. No working hair dryer, no coffee maker in the room. several people sent to dirty rooms with unmade beds at checkin-our friends literally tried 3 rooms before getting a clean one. Haunted hotel kind of feel. We checked out yesterday and 4 hours later I had found they had double charged my Visa. They would not fix it when I called and insisted I would have to wait 2 days until Monday to have their manager address it. They had a gas leak Friday morning, and although fire and rescue vehicles were all here, they neglected to notify any of the guests! And finally, please don’t waste $13.00 on their buffet breakfast. Food was absolutely awful-grey tasteless eggs & hard stale biscuits, paired with undercooked potatoes. You can’t blame COVID for everything.

Room and hotel were disgusting. Killed 5 spiders and cleaned out webs in the room upon arrival. Beer cans all over the property. Disruptive guests were allowed to roam. One of my worst traveling experiences.

Great location, relatively secluded and quiet. Sadly this property needs a lot of work and the housekeeping is atrocious, especially considering the Covid-19 situation. I would rightfully expect the common touch surfaces to be thoroughly cleaned however the phone in my room was still covered with dust, and the bathroom vanity had something dried up on it. Doesn't leave room for much confidence in the rest of the property. Out forst room looked as if it had been slept in so we changed rooms. The second room had a door handle that did not lock. The third room actually had been slept in so back to room #1 which was the least objectionable of the options were were given. The beds are old and uncomfortable. The eoom lighting was poor, no floor lamp near the chair, though the lightin in the bathroom and vanity was great. Sound good except there was a microwave on the vanity, no coffee pot, just a microwave taking up half the vanity space. The pool was decent, but needs maintenance. The last straw was when the bathroom sink completely clogged and I had to brush my teeth in the bathtub. The staff was kind enough, but untrained and unknowledgeable. Wyndham, I'm not sure what "Trademark Collection means, but this property is not a collectible and is not helping your branding.

Check-in was mediocre at best. I had forgot my ID but my husband had his. She sent me into a panic because she didn't explain she could use anyone's ID. The desk person also explained the directions to get to our room incorrectly. The room itself was clean, beds were fine. But it could use a little updating. The wallpaper was coming off the walls, the mirror and one of the beds was crooked and just looked bad. And the old alarm clock couldn't even be plugged it, it was missing the cord. Overall, fine to rest our head for a weekend of boating.

Room was nice. Bar, Gym both closed. Same for indoor pool. Outside pool and golf course in good condition. Rooms weren't service-had to get towels from lobby. Golf was good. Poor security features for rooms and outside access (no controlled access to hallways.

The course is chewed up, and not a great layout. The facility is worn out and in need of an investment.

Very disappointed. Pics online are very outdated. Room was dirty. We expected it to be clean due to extra precautions in effect due to COVID pandemic. We waited for 1.5 hours after check in At 3 PM for staff to finish cleaning the room. Room was disgusting. It had worms & bugs in corners of floor. I would not recommend this resort.

This place must have been something in it's heyday. It's a little dated, but still nice. However, COVID is ruining this business, so I can't fully blame all the issues on them. It looked like the place was at 20-30% capacity, but being July 4th weekend, I don't know if that was an issue. I paid for a breakfast for two in the Fusion restaurant, but thanks to COVID, it was shut down, also meaning I didn't get to eat there the night before. The indoor pool was completely shut down. The staff were running around like crazy, leaving the front desk often unattended, due to a staffing emergency. It seemed like the resort was trying to keep costs down, because the hallways were very warm, due to it being 90 degrees outside. So if they were keeping costs down by raising the temperature, or the AC was overtaxed, I don't know. There were pictures of golfing stuff all through the place with a prominent view of their logo on golf balls. Well, I wanted one as a souvenir. I went to the pro shop, and the young woman behind the counter stared at me with a blank look and tried to find some. Obviously, it had been some time since they has any. The one piece of marketing paraphernalia that everyone would want, and you hadn't had any for months? Overall, I would like to come back, when everything is fully operational. This place looks like it could be a lot of fun, with a fantastic location. It did, however force us to drive around, and we got to see more of the area than we would otherwise. :)

Dirty shower wasn’t clean used soap from the last guest was left in the tub no toilet paper