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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

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Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Lobby
Breakfast and dinner served, local cuisine
Bar (on property)
Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
In the heart of Queenstown City Centre, Copthorne Hotel and Resort Queenstown Lakefront offers a serene retreat. Enjoy breakfast or dinner at Impressions Restaurant, unwind in the spa tub, or explore the nearby area with luggage storage available. With a business center and multilingual staff on hand to help you plan your day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $147
$169 total
includes taxes & fees
Sep 17 - Sep 18

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(19 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast served, local cuisine

Copthorne Hotel & Apartments Queenstown Lakeview

  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
8.2 out of 10, Very Good, 1,000 reviews
The price is $142
$164 total
includes taxes & fees
Sep 18 - Sep 19
Copthorne Hotel & Apartments Queenstown Lakeview
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About the neighborhood

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Bathhouse Tapas Bar & Restaurant - ‬5 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪The World Bar - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront is a great choice for a stay in Queenstown. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the hot tub makes for a relaxing end to the day. Other highlights at this eco-certified hotel include a bar/lounge, a terrace, and a garden. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 187 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)
LOCAL_PARKING

Parking

    • Covered onsite self parking (NZD 15 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bicycle parking
  • Hot tub
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Covered self parking costs NZD 15 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Resort Queenstown
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Copthorne Hotel Resort Lakefront
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Copthorne Queenstown Lakefront
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Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?

Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?

Yes. Self parking costs NZD 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Copthorne Hotel and Resort Queenstown Lakefront?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.

What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?

Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.

Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?

Yes, Impressions Restaurant offers local cuisine.

What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?

Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown Intl. Airport (ZQN) and 3 minutes' walk from Queenstown Gardens. Travelers say the area is walkable and ideal for skiing.

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Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Location
Lake
Towns
Walking
Restaurant
Bathroom
Bed

What guests liked

  • Breakfast was great with a wide selection and delicious food options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Centrally located hotel

The hotel is centrally located to most of the city’s attractions. It’s walking distance to the downtown, the steamer wharf, and the lake.
2-night trip

6/10 Good

Review

Clean room. Comfortable bed.Spa room shabby and flooded floor with no changing facilities eg bench/ clothes hooks. Tub in good condition. Water good temperature.
J, 1-night trip

8/10 Very good

Great, convenient stay

Great stay minutes away from the city centre. And most importantly, close to Fergburger
Diego, 2-night trip

6/10 Good

Great location and nice staff

Great location, it was clean and the staff were really nice and friendly. The bed was super comfortable, perfect location. The room was just a bit tired, the hotel just needs some minor renovations. It was worth the money we paid for during a long weekend.
Danielle, 2-night trip

6/10 Good

It's almost near everything and walkable some of the attractions.
Maria, 4-night trip

10/10 Exceptional

The room was quiet and clean and had everything we needed. We enjoyed the restaurant and bar. The location was perfect as we could walk to shops and restaurants.
Deb, 1-night trip

10/10 Exceptional

Loved our time there and wouldn’t hesitate to return
Stuart, 2-night trip

10/10 Exceptional

Enjoyed my stay at Copthorne.Highly recommended 💯
Maria, 5-night trip

10/10 Exceptional

Would highly recommend the Junior Suite
Niki, 2-night trip

10/10 Exceptional

Good location, clean and cozy place.
KA WAN, 2-night trip

8/10 Very good

Thought paying for parking was over the top
Richard, 3-night trip

10/10 Exceptional

Staff was very helpful and place was great for walking down to main street
Robert, 2-night trip

10/10 Exceptional

Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Salman, 2-night trip

10/10 Exceptional

They were very accommodating as we had to stay an extra night because of lost luggage from plane. Very nice people. Highly recommend! Room clean and comfortable beds.
RACHEL, 2-night trip

10/10 Exceptional

Good hotel
Ting Tuan, 3-night trip

8/10 Very good

Overall all was good. Did not like the $15 parking fee nightly. Fortunately found a park on street. Needs totally refurbishment but bed was very comfortable and it was toasty warm. Wonderful meals also.
Michelle, 1-night trip

4/10 Fair

Unfortunately the hotel is tired and one of our rooms had a fridge making noises all night so person did not get much sleep! Housekeeping knocked on her door at 915 am, checked out was 10am!
Anne-Marie, 1-night trip

10/10 Exceptional

This lovely property was very convenient to Queenstown, had beautiful views, and staff were friendly and helpful. We particularly enjoyed an open balcony space on the lounge floor where we could have a drink and sit with friends. All around, an excellent choice for us.
Barbara, 1-night trip

10/10 Exceptional

Stunning views and great location!
Craig, 2-night trip

8/10 Very good

Somewhat older, but well-kept. Great location, easy walk to shops and restaurants.
James, 3-night trip

10/10 Exceptional

Convenient to town and lovely service at front desk.
Andrew, 1-night trip

10/10 Exceptional

Wonderful stay
Andrea, 2-night trip

10/10 Exceptional

Great people, nature and food
Ahmo-Smail, 7-night trip

10/10 Exceptional

Aa
Peter, 2-night trip

10/10 Exceptional

Beautiful views of the lake and mountains. Close to Town. Walkable to everything in town. The room was quaint and cozy. The resort is older than some of the newer resorts nicely maintained. The lobby and restaurant has great views. No elevator available to some of the rooms so you will need to carry your luggage. They do have porters to assist. I would recommend this hotel and would return.
Josie, 2-night trip