In the heart of the city, Hotel Palacio Canton offers a unique blend of modern amenities and tranquil retreats. Savor moments in the garden, indulge in shopping on site, or lose yourself in a good book from the library. With an outdoor pool and high-speed WiFi.
When visiting Valladolid, Hotel Palacio Canton is a great choice to consider. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a terrace and a garden.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 3:00 PM - 8:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (MXN 100 per night; includes in/out privileges)
Limited onsite parking (max 4 spaces per unit)
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Offsite parking within 33 ft (MXN 90 per night)
Street parking available
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Shared refrigerator
Room service (limited hours)
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Scooter/moped rentals
Shopping
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Bike storage
Romance packages
Facilities
Garden
Terrace
Library
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
30-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 80 for children
Airport shuttle service is offered for an extra charge of MXN 2600 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 5 percent
Parking
Uncovered self parking costs MXN 100 per night with in/out privileges
Parking is available nearby and costs MXN 90 per night (33 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Apple Pay, Amazon Pay and PayPal.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Palacio Canton Hotel
Hotel Palacio Canton Valladolid
Hotel Palacio Canton Hotel Valladolid
Frequently asked questions
Does Hotel Palacio Canton offer free cancellation for a full refund?
Yes, Hotel Palacio Canton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palacio Canton?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Palacio Canton?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palacio Canton?
Yes. Self parking costs MXN 100 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Palacio Canton?
Yes, an airport shuttle is available. The charge is MXN 2600 per vehicle one-way.
What are the check-in and check-out times at Hotel Palacio Canton?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hotel Palacio Canton and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Hotel Palacio Canton like?
Hotel Palacio Canton is in the heart of Valladolid, a short 6-minute walk from Cathedral of San Gervasio and 9 minutes' walk from Cenote Zaci.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Amenities
8.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Value
Location
Towns
Coffee
Business
Toilet
Reviews
Verified
10/10 Exceptional
Apr 9, 2024
This property was great value for money. The location is excellent and you can walk to everywhere in town. The room was spacious, air con worked well, staff were friendly and the pool was great. Highly recommend.
Jenna
Jenna, 3-night trip
Verified
8/10 Very good
Mar 9, 2024
Great Location
The staff was very helpful. The room was quiet with great a/c. I would recommend better hand soap and dispenser, rather than the awkward jar at the sink.
Douglas
Douglas, 3-night trip
Verified
6/10 Good
Feb 5, 2024
This is an old building with a lot of character. It was the quietest of the four nights we've spent in Mexico. The room was very small and crowded and the double bed was quite tight for my husband and I. It is a great location to walk to the plaza and restaurants. We were able to park in their lot across the street. In spite of the tight space, we would have stayed another night but it was booked. The only problem was our toilet clogged the morning we left and we were unable to flush it even manually.
Glenn
Verified
10/10 Exceptional
Jun 12, 2024
Nice place
Erika Sonora
Erika Sonora, 2-night trip
Verified
8/10 Very good
Jul 7, 2022
Top value in Valladolid
The staff was wonderful and the hotel was lovely with fascinating decorations and Old World style. The free breakfast was fine with fresh fruit, pastries, and coffee. Our room was large and quiet, and the beds were very comfortable. The pool wasn’t large, but the water was warm. Two blocks from the center of town in a safe area. Definitely recommend unless you only want new facility.
David L
David L, 2-night trip
Verified
8/10 Very good
Feb 5, 2023
Good value for money
This hotel was ideally located. Its decent value for money and quite beautiful when you admire the ornaments.
The staff was very informative and had great tips for sightseeing.
My only concern is that the wifi does not reach the rooms, we were not even that far from Reception and alas no wifi. That needs fixing in this day and age.
Verified traveler
2-night trip
Verified
8/10 Very good
Jan 4, 2024
Little hotel little room no windows but it is comfortable.
Mabel
Mabel, 2-night trip
Verified
8/10 Very good
Apr 18, 2023
The staff was very helpful. One thing that could be improved is the bathrooms. The water pressure is not very strong and there was not always hot water. More storage would also be helpful. Other than that this is a very good value hotel with a great location. We would recommend it to other travellers.
Dianne
Dianne, 1-night trip
Verified
8/10 Very good
Jul 2, 2022
The property is really pretty. So that was really good. The negative was the extra 22% tax the receptionist demanded over what the site quoted to us. Not much you can do then. Apary from that the location and facilities are really worth it.
Verified traveler
2-night trip
Verified
2/10 Poor
Aug 20, 2023
After reserving through Expedia, the manager requested payment in cash and did not accept credit cards. The building is old and decrepit, the staff was terrible, like they did not want us there. Would not come back ever. The parking lot is a dump, actually left over from an old construction with piles of trash.
Jose
Jose, 1-night trip
Verified
4/10 Fair
Dec 25, 2022
Front Desk Rip-off
I was given a price of about 2500 Mexican Pesos for my three night stay, all taxes included, when I made my reservations with Hotels.com. When I arrived, I was asked not to use my credit card to pay, but to rather to pay in cash, and the bill came to 3100 Pesos.
In the past, I've had good luck reserving with Hotels.com, and I feel the dishonesty was on the part of Hotel Palacio Canton.
I should have walked out, but was tired from traveling, so stayed there against my better judgment.
The royal and palatial atmosphere that was advertised wound up being more like a mausoleum.
Don't stay here. Stay at any of the economical hotels nearby: Hotel Peregrino or Casa Daniels.
Rohn
Rohn, 3-night trip
Verified
2/10 Poor
Sep 24, 2023
Stay away from this place!!!!!!!!!!
This place was disgusting!
Where do I start, oh yea, the room was very small, there was no toilet seat on the toilet, the shower was all rusted out and leaked all over when you opened the faucet, the coffee pot was extremally dirty and when I asked them to clean it or replace it the girl said it was not her responsibility but did bring me a different one only to have it malfunction and burn my hand early in the morning. The morning person who put out some fruit and sweet bread was very rude and even told me that I could not have any because it was only for a few individuals that worked for a company and were staying there. The air conditioner did work but took a very long time to cool the room, did I mention it was a very small room1?
Over all this was the worst place I have ever stayed in all my travels and will never stay there again nor will I recommend anyone to stay there.
I shoud have taken pictures !!!!!!!
Verified traveler
3-night trip
Verified
8/10 Very good
Jul 17, 2024
Superó mis expectativas
Romina
Romina, 4-night trip
Verified
10/10 Exceptional
Jun 24, 2024
A ESQUINA Y MEDIA DEL PARQUE PRINCIPAL Y A DOS DEL CENOTE ZACI, MUY BONITA DECORACION Y PERSONAL MUY AMABLE EN TODO MOMENTO
FRANCISCO
FRANCISCO, 1-night trip
Verified
8/10 Very good
Jun 19, 2024
El lugar muy céntrico y el personal muy atento y amables, lo único que no hay mucha presión de agua en la regadera
Juan Eduardo
Juan Eduardo, 2-night trip
Verified
10/10 Exceptional
Jun 10, 2024
Muy lindo y céntrico hotel; el único pero fue el Fantasma que golpeaba la ventana durante la madrugada, nada que temer solo que fue sorpresivo.
Andr?s
Andr?s, 2-night trip
Verified
6/10 Good
May 26, 2024
La propiedad no esta mal ubicada, hay ascensor, pero hay mucho taxi que estorba en el parking y adicional habia mucha cucaracha pequeña en el baño
Marcela
Marcela, 2-night trip
Verified
8/10 Very good
May 22, 2024
Estancia
Estancia buena, las instalaciones con falta de mantenimiento, alberca poco sucia
carlos
carlos, 1-night trip
Verified
8/10 Very good
May 20, 2024
Chambre calme, climatisée et correctement équipée, il manque un petit frigo. Le côté negatif est le manque de pression d'eau dans la douche et le lavabo, pareil pour les toilettes, vous ne pouvez tirer la chasse qu'une seule fois, il ne faut vraiment pas être pressé.
MICKAEL
MICKAEL, 1-night trip
Verified
6/10 Good
Apr 16, 2024
El problema es que había problema de promeria, al utilizar la regadera (No se iba el agua por la coladera y se encharcaba...
Jesús
Jesús, 3-night trip
Verified
8/10 Very good
Mar 31, 2024
Buena opción y excelente ubicación
Juana Elizabeth
Juana Elizabeth, 4-night trip
Verified
8/10 Very good
Mar 11, 2024
God valuta for pengene
Det var god valuta for pengene. Virkelig gammelt og nedslidt, men lå perfekt i byen tæt på alt. Virkelig god pris. Og alle på hotellet prøvede virkelig at hjælpe så godt de kunne.
Sabrina
Sabrina, 3-night trip
Verified
10/10 Exceptional
Feb 20, 2024
lo unico q no me gusto fue el baño que el espacio del bacin muy reducido la entrada privipal muy reducida igual con escalones no hay acceso para personas con una discapacidad
elsa isabel
elsa isabel, 3-night trip
Verified
10/10 Exceptional
Feb 14, 2024
Struttura con ottimo rapporto qualità prezzo
Stefano
Stefano, 2-night trip
Verified
8/10 Very good
Feb 12, 2024
Nos gustó mucho la localización del hotel con parking. Muy cómodo para ir caminando hacia la plaza y tiendas/restaurantes.