Located near Crown Casino, Grand Hotel Melbourne offers an elegant retreat. Relax in the garden or unwind at the spa and enjoy Indian cuisine from Gaylord Restaurant. With a library, fireplace in the lobby, and helpful staff previous guests have praised.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Housekeeping once per stay
Restaurant and bar/lounge
Indoor pool
Fitness center
Sauna
Steam room
Self parking
Children's pool
Hot tub
Limo/town car service
Terrace
Garden
Feel at home (6)
Children stay free
Children's pool
Kitchen
Private bathroom
Premium TV channels
Garden
The current price is $116
$116
$128 total
includes taxes & fees
Jun 1 - Jun 2
Why we love this property
Work and play paradise
Located in the city center, this hotel offers laptop-compatible workstations in every room. After business hours, guests can enjoy the sauna, hot tub, and bar.
Dreamy comfort awaits
Hypo-allergenic bedding and premium linens complement pillowtop mattresses. Each room boasts rainfall showers, turndown service, and a personal minibar.
Victorian charm
Discover Victorian architecture and historic charm in the heart of the city center. This boutique hotel boasts a garden, perfect for afternoon relaxation.
Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
Crown Casino - 5 min walk - 0.5 km
Marvel Stadium - 9 min walk - 0.8 km
Melbourne Central - 17 min walk - 1.5 km
Getting around
Melbourne, VIC (MEB-Essendon) - 24 min drive
Melbourne Airport (MEL) - 27 min drive
Avalon Airport (AVV) - 48 min drive
Southern Cross Station - 6 min walk
Essendon Station - 11 min drive
Flinders Street Station - 15 min walk
Flagstaff Station - 16 min walk
Melbourne Central Station - 23 min walk
North Melbourne Station - 25 min walk
Restaurants
Quarterhouse - 4 min walk
McDonald's - 3 min walk
Schmucks - 5 min walk
Langlands Restaurant & Bar - 3 min walk
State of Grace - 4 min walk
About this property
Grand Hotel Melbourne
You'll be in a fantastic location at Grand Hotel Melbourne, just a 5-minute walk from Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gaylord Indian Restaurant, which serves Indian cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
40 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (AUD 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1880
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Piano
Fitness center
An indoor pool
Hot tub
Sauna
Steam room
Victorian architecture
Accessibility
Wheelchair accessible
Low-height counter/sink
Room amenities
Be entertained
DVD player
42-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping once per stay
In-room safe
Restaurant dining guide
Special features
Dining
Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.6 percent
Children & extra beds
Rollaway beds are available for AUD 55.0 per day
Parking
Uncovered self parking costs AUD 35 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand
Frequently asked questions
Does Grand Hotel Melbourne offer free cancellation for a full refund?
Yes, Grand Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Melbourne?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Grand Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Melbourne?
Yes. Self parking costs AUD 35 per day.
What are the check-in and check-out times at Grand Hotel Melbourne?
Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Check-out time is 10:00 AM.
Is there an onsite casino at Grand Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (6-min walk) is nearby.
What is there to do at Grand Hotel Melbourne and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Grand Hotel Melbourne also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grand Hotel Melbourne?
Yes, Gaylord Indian Restaurant offers Indian cuisine.
Does Grand Hotel Melbourne have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Grand Hotel Melbourne like?
Grand Hotel Melbourne is in Docklands, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street.
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Reviews
Grand Hotel Melbourne Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool was terrific, heated, and perfect for swimming lengths, with some guests also enjoying the jacuzzi and sauna. (6 reviews)
The spa and sauna were a lovely addition, providing a relaxing experience for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Lobby
Building
Trains
Chocolate
Bathroom
Casino
Shower
Reviews
Verified
8/10 Very good
Feb 3, 2026
Great spot, clean rooms
Diane
Diane, 2-night trip
Verified
8/10 Very good
Mar 31, 2026
Great location. Incredible staff. Spacious room with kitchen and balcony.
Sasha
Sasha, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Location was great for us - old world charm was perfect for us.
Gaylords dining was also great
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Room was great, staff were great. Building is very impressive.
Aidan
Aidan, 2-night trip
Verified
8/10 Very good
Jan 13, 2026
Rooms clean and had good amenities. Close to transport etc.
Mick
Mick, 5-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Stayed in a studio apartment and couldn’t believe how much space we had Room was clean and tidy
Staff were a stand out friendly smiling nothing was too much trouble Location is perfect close to train train stations and Crown precinct Would absolutely stay again
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2026
We were upgraded to a beautiful suite, bed was comfortable and we appreciated the extra space with a kitchenette, desk, couch and small dining table in the room! Would definitely stay again and was very short walk to the Casino / Southern Cross station and makes the whole city accessible
Dearne
Dearne, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Room was clean and comfortable
Colin
Colin, 1-night trip
Verified
8/10 Very good
Dec 30, 2025
Very receptive reception staff. Multiple stays at the Grand.
Helena
Helena, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Great place to stay with an excellent level of service
Dylan
Dylan, 2-night trip
Verified
6/10 Good
Mar 1, 2026
Generally ok hotel. Room was comfortable but could do with better cleaning. They only clean every second day and there was a lot of accumulated dust around the edges of the carpet (especially on the stairs)
Lift and corridor carpets could have been cleaner too.
The Indian restaurant on the property is great.
calin
calin, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
This is a beautiful building with spacious and comfortable rooms. Although it is right next to the railways it is very quiet. I always try to stay here when I am in Melbourne.They always look after me well.
Prue
Prue, 4-night trip
Verified
10/10 Exceptional
Oct 11, 2025
An older building, but still very nice. Helpful staff.
Ronald
Ronald, 5-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Super super nice place and people
Very very good location and responsible support staff
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Friendly staff. Great location. Stunningly beautiful building
Cheree
Cheree, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Wonderful staff. Excellent Hotel close to everything.
Leanne
Leanne, 2-night trip
Verified
10/10 Exceptional
Nov 27, 2024
Great hotel very grand and steeped in history.
Alec
Alec, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Was greated straight aeat by friendly check in staff who had our room ready early. Room was clean with good view. Chocolates and welcome card was a nice touch
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!
Joanne
Joanne, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
Great location. Staff fantastic. Beautiful old building.
Jo
Jo, 3-night trip
Verified
10/10 Exceptional
Jun 25, 2024
Beautiful historical building in great location
Friendly and very helpful staff
Cheryl
Cheryl, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Staff smile and greet you by name, when you are coming or going. Stayed many times. Will stay more.
Terrence
Terrence, 2-night trip
Verified
10/10 Exceptional
Mar 4, 2024
The staff were very friendly and helpful! We really enjoyed our stay!!!
Carol
Carol, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2024
Loved the combination of interesting history and modern, comfortable facilities
Vivienne
Vivienne, 3-night trip
Verified
10/10 Exceptional
Aug 1, 2025
I really enjoyed my stay at the Grand. Great location with easy access to train stations and trams. Staff were friendly. The heated pool was a bonus. The restaurant served fabulous Indian food in the evening and the Grain Store in Flinders Lane, that they recommended for breakfast, was superb. Definitely will stay there again.