We checked in a few hours ago when it took four rooms until we got one that is still poor but ok. The first was not what we booked (didn’t have a outside door) so we asked for a room of what we booked. The guy then got fustrated, said the advertisements are a lie and gave us a room with 1 bed. It had four foldable tables, a dirty towel in the bathroom, broken bed and looked like it was used as a storage closet. The third room was dirty and beds weren’t properly made. The energy in the room felt like something bad happened in there. We asked for a refund so we can go to another hotel but the front desk guy said no. We are now staying in a room less than what we paid for, has dirt stains on every wall, smells like cigarettes and alcohol, and hasn’t been cleaned properly. I am extremely disappointed in this. I have children and feel exceptionally bad that my children have to be in this environment. There is writing on walls in the hallway and the hotel is dirty. We will never be staying here again.