Check in was a lil confusing. They had switched our room as an upgrade from the 2 bedroom, due to not having internet. We were standing at the wrong room trying to enter in our code for about 30 min. We asked to be compensated for the lack of internet, but they declined. All of that aside:
The rooms were very clean. The beds were very comfortable. The location was excellent. We werent able to shower or do laundry due to Helene, and were able to clean ourselves, do 8 loads of laundry, and feel human again.
Mint house helped raise our spirits, and made returning to no power, no water in Asheville much easier. My only suggestion would be to have better communication.