So many issues, where to begin. The listing is deceiving, staff were not present for check in (door was locked) until I called, despite me providing my arrival time the day prior. The room stank of cigarette smoke, and when I asked about it (since it’s a non-smoking hotel), I was told to open the window. Then each night the smell came back (turns out my neighbour was smoking) - so bad to a point I couldn’t breathe comfortably. Not pleasant. The room was pretty dusty and dirty, towels were ripped/yellow, sheets were so pilled it felt like I was sleeping in someone else’s bed, they needed to be replaced ages ago. Despite having the “do not disturb” light on, I was awoken twice by pounding on the door - to ask what I needed - but when I said nothing I was met with hostility and unpleasantness. Overall I wouldn’t stay here again or recommend anyone do so, despite an amazing location, so it’s a shame.