Econo Lodge Inn & Suites University

Nice service, no troubles at all with the check in or check out

Excellent rooms, great amenities, excellent staff, easy parking

The maids didn't clean our coffee station or leave coffee for the next morning. Just an oversight I'm sure :)

Breakfast is the worst . 1 apple,muffin,sunrise juice

I am able to walk to nearby eating establishments. I would like to have had curtains other than just sheers on the window.

Check in was a breeze and the person at the counter was pleasant and got my wife a key to our room quickly so she could use the washroom after a long drive. The room seemed nice until later that night when we were getting ready for bed. We noticed there was no fitted sheet on the bed. Upon further inspection there was blood stains on the matress covered. The night staff came and apologized and changed our room. Kind of really annoying at midnight when we had to be up in the morning to continue our trip to the mountains. But, at least were in a new hopefully clean room. The upgraded room was falling apart. The bathtub was chipping and more annoyingly, we ended up in a room with three doubles instead of the king bed we wanted. This was mine and my wife's first vacation since being married. The beds themselves were comfortable. The morning check out girl was also sympathetic. She claimed she wanted to give us a refund, but couldn't because we booked on hotels.com, they couldn't. She was still pleasant. Other (somewhat petty) complaints: TVs are smaller than you'd expect. They were fuzzy in both rooms. Worse than standard definition. Pool was closed despite showing being open. Supposedly the hours are 11-4 (after check out and before check in). Normally I wouldnt care, but after a long day at the zoo it would have been nice to take a dip.

We were fortunate to be in the main building with less noise and more security than the other rooms that have street access, the washrooms are a bit outdated and not very clean but we were only staying one night . The construction in the area was really annoying.

I liked the cozy bed and great AC. It was also quiet. The reception was super nice. The only thing I would change is add to the breakfast bag.

consideration shown by staff who checked me in. amenities shut down due to Covid19, but loved the rate that resulted.

This was my third stay at this property in a matter of 2 weeks and the least pleasing. Elevator was not working this time which is inconvenient sure. I prefer the tower as other reviewers have said the main building (motel side) is dirty and run down. There was also a large group of men outside Those rooms drinking and smoking When I checked so I chose to stay in the tower and deal with the stairs, exercise won’t kill me. This was the first time I was required to put a parking pass in the car at time of check in also. I was on the third floor. The room was clean, hallways were not. I checked in around 730-8pm. Got a call to the in room phone at 10pm from the front desk asking if I was satisfied with the room. I was already asleep so this was a little frustrating.