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Hotel Diana

3.5 star property
Hotel with spa, near Palafoxiana Library

Choose dates to view prices

Near Puebla Cathedral, Hotel Diana offers an inviting getaway with a free daily manager's reception and laundry facilities. Unwind at the onsite spa or enjoy a drink at the bar. With multilingual staff, helpful service is always available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $37
$44 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite King

Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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$41 total
includes taxes & fees
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About the neighborhood

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Palafoxiana Library - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 17 min walk - 1.5 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 21 min walk

Restaurants

  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪Tacos Tony - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Fonda de Santa Clara - ‬4 min walk
  • ‪El Gato De Oro - ‬2 min walk

About this property

Hotel Diana

  • You'll be in a fantastic location at Hotel Diana, just a 5-minute walk from Zócalo de Puebla and Palafoxiana Library. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free offsite parking within 328 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 60.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Diana Hotel

Hotel Diana Puebla

Hotel Diana Hotel Puebla

El Capricho Hotel Boutique

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Diana?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Diana and nearby?

Hotel Diana has a spa.

Are there restaurants at or near Hotel Diana?

Yes, there's an onsite restaurant.

What's the area around Hotel Diana like?

Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Breakfast
Booking
Bed
Restaurant

Reviews

Verified

8/10 Very good

Rooms were great, location very close to everything.
Ken, 1-night trip
Verified

10/10 Exceptional

Clean room, very close to the downtown area
Diana, 1-night trip
Verified

10/10 Exceptional

Clean rooms, friendly and helpful staff, SUPER comfy beds.
Axel, 3-night trip
Verified

8/10 Very good

We loved the locations of this hotel! The room was nice, clean and big!
Aldara, 1-night trip
Verified

8/10 Very good

We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!
Beverly, 3-night trip
Verified

10/10 Exceptional

Staff was amazing, the bed was comfy as well as the room was very clean. The rooftop bar was stunning. Fabulous views. Definitely staying here again next time we are in Puebla.
Amber, 2-night trip
Verified

10/10 Exceptional

Clean room. Excellent location. Free parking
Christian de la, 1-night trip
Verified

8/10 Very good

The staff was very helpful. The room was clean but
Joud, 1-night trip
Verified

8/10 Very good

This hotel is nice, everyone nice, luxury style room. Great location. Only problem is that the water for tub is barely warm, so it’s impossible to take a bath, it’s very odd, by the time you fill the bathtub, it’s cold again, which was a let down because I waited all week for that bathtub moment, and they have a coffee maker in the room but provide no coffee for it which is confusing. Other than that, it was okay stay.
antonio, 1-night trip
Verified

8/10 Very good

Mr. Victor, staff member was absolutely helpful, polite and very helpful.
ZORAIDA, 1-night trip
Verified

10/10 Exceptional

Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.
David, 3-night trip
Verified

10/10 Exceptional

Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
Erik paul, 4-night trip
Verified

8/10 Very good

Hotel is great for its price and location, staff could be a little nicer. Room doors are not too sound proof, at least on ground floor, there was noise from outside. Overall, however, it was a good stay.
Alfredo, 1-night trip
Verified

10/10 Exceptional

Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location.
John, 5-night trip
Verified

10/10 Exceptional

Clean and easy for walk around
Silvia, 2-night trip
Verified

10/10 Exceptional

Friendly staff , nice location , comfortable bed and clean room
Walter, 2-night trip
Verified

10/10 Exceptional

Excellent in every way.
James, 2-night trip
Verified

10/10 Exceptional

Excelente
Fernando, 1-night trip
Verified

6/10 Good

Bathrooms are a bit small.
Jaaziel, 3-night trip
Verified

8/10 Very good

Good location
Maria, 1-night trip
Verified

10/10 Exceptional

I really love the place thank you
Josefina Ortiz, 9-night trip
Verified

10/10 Exceptional

Todo excelente
Raúl, 2-night trip
Verified

10/10 Exceptional

All in all excellent.
Robert, 1-night trip
Verified

10/10 Exceptional

Super
Lev Ivanushka, 1-night trip
Verified

8/10 Very good

REALLY NEAR THE CITY CENTRE, COMFORTABLE, CLEAN, NOT EXPRENSIVE.
Norma Lourdes, 1-night trip