The property is in dire state with room and amenities poorly managed and maintained. The pictures from the website are probably from the pre-pandemic era and no longer reflects the true current state. Checked in with a broken toilet that was fixed the following day. Only few staffs who works very hard at the entire property, so expects very slow service. Even with great price, I wouldn't stay here because the property lacks the very basic functions and things that are in proper working conditions. So very sad. This is a 1 star villa.
Pro: Reasonable large room and good location to few restaurants around
Cons: Slow service, slow intermittent WIFI, there are TV in superior rooms but no remote/not working; staff said TV service not included for superior room (this did not mention in hotels.com listing description), no place to hang clothes in the room, broken toilet, very slow running water, unclean pool with lots of dead bugs in it, limited lounge chair without umbrella (you have to ask before they set up the umbrellas), NO hot water, no hairdryer, no hand/face towel, no storage in superior room. Also hotel is very close to a bar or karaoke, so loud music or singing lasts til 11pm or so. You can hear the noise from the room so do not expect to be able to sleep early.