They were not prepared. While I understand somethings are beyond your control, they were not prepared for the amount of people they were gonna have the last few days. When I checked in, I was first given a room with a giant dehumidifier inside the room; extension cords running across the floor, hoses in the sink, the whole deal. They obviously had a leak of sorts cause there were several others in the hall. I went back to the front desk and guests left and right were having to be escorted to their rooms because their keys weren’t working and they couldn’t get in. When I requested a new room I was assigned a room across the hotel, no biggie, walked all the way over and then… my key didn’t work. Had to go back and wait again to get new keys assigned. Third times a charm. Meanwhile this is a work event, I am supposed to be meeting my team shortly, so I finally get inside, get to my car get my stuff and drop it in my room. Fast forward. I get back from my team dinner, it’s 8/9 pm at night I’ve now been here since 7am, I kick off my boots, and think to myself a hot bath or shower would be amazing…. Wrong. I have never been in a hotel that ran out of hot water. Before it even got fully hot it ran cold. I thought maybe too many people, so I tried again at 5 am but still no hot water, didn’t get back to my room again till 9 the next night again cold shower, and when I checked out I told the front desk, just so the next guest wouldn’t have to suffer and got a “should of told us” :/