Aydinbey Queen's Palace & Spa - Ultra All Inclusive
Aydinbey Queen's Palace & Spa - Ultra All Inclusive features a nightclub and a free kids' club. Guests can indulge in massages, and Main Restaurant, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, an indoor pool, and a beach bar.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Gourmet or à la carte dining limited to 1 meal per stay
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Languages
English, German, Russian, Turkish
At a glance
Hotel size
400 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Beach shuttle service is available in front of the hotel every 20 minutes from May 15 to October 31
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking within 820 ft
Street parking available
Offsite
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
3 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Grocery/convenience store
Children's games
Toys
Lifeguard on site
What to do
Free beach shuttle
Beach volleyball
Evening entertainment
Shopping
Pool table
Table tennis
Private beach nearby
Water skiing nearby
Working away
3 meeting rooms
Conference space (5188 square feet)
Services
24-hour front desk
Laundry facilities
Hair salon
Multilingual staff
Porter/bellhop
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2019
Terrace
Fitness center
An indoor pool
Seasonal outdoor pool
Arcade/game room
Spa services
Nightclub
Sauna
Steam room
Waterslide
At least 80% of food locally-sourced
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 33
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Magnifying mirror
Pool access ramp on site
Hardwood flooring in public areas
Hardwood flooring in room
Cobblestone flooring in public areas
Room amenities
Be entertained
27-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Electric kettle
Slippers
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Dining
Main Restaurant - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Yihe Yuan A'la Carte - Overlooking the pool, this theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
L’Olive A'la Carte - Overlooking the pool, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lounge Bar - Onsite bar. Open 24 hours. Open daily.
Queen's Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Renovations and closures
The property is closed between November 1 and March 31.
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 01 to October 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 18404
Also known as
Aydinbey Queen's Palace All Inclusive
Aydinbey Queen's Inclusive
Aydinbey Queen's Palace SPA All Inclusive
Aydinbey Queen's Palace & Spa - Ultra All Inclusive Serik
Frequently asked questions
Is Aydinbey Queen's Palace & Spa - Ultra All Inclusive currently open?
The property is closed between November 1 and March 31.
Does Aydinbey Queen's Palace & Spa - Ultra All Inclusive offer free cancellation for a full refund?
Yes, Aydinbey Queen's Palace & Spa - Ultra All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aydinbey Queen's Palace & Spa - Ultra All Inclusive ?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Aydinbey Queen's Palace & Spa - Ultra All Inclusive ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Aydinbey Queen's Palace & Spa - Ultra All Inclusive ?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Aydinbey Queen's Palace & Spa - Ultra All Inclusive ?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Aydinbey Queen's Palace & Spa - Ultra All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the indoor pool or use the all-inclusive property's other amenities, which include 5 bars and a nightclub. Aydinbey Queen's Palace & Spa - Ultra All Inclusive also has a waterslide and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Aydinbey Queen's Palace & Spa - Ultra All Inclusive ?
Yes, there are 3 onsite restaurants, featuring local and international cuisine and garden views.
Does Aydinbey Queen's Palace & Spa - Ultra All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Aydinbey Queen's Palace & Spa - Ultra All Inclusive like?
Aydinbey Queen's Palace & Spa - Ultra All Inclusive is located on the Strip in Kadriye, a short 16-minute walk from Belka Golf Club and 18 minutes' walk from Garden of Tolerance.
Aydinbey Queen's Palace & Spa - Ultra All Inclusive Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
Oct 23, 2024
The food need to be better. It has no tasty or not cooked good.
muna abdirizak
muna abdirizak, 7-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 17, 2024
Abbie
Abbie, 4-night trip
Verified Expedia guest review
6/10 Good
Oct 3, 2024
Water slide was open very limited hours and my son picked this property for the slides. Meals are ok but no english titles for the food - we pate a lot of chicken. Lines were very long. They would only give us 1 key to the hotel. Property was okay but wouldn't stay there again.
Ada
Ada, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 1, 2024
tahir
tahir, 8-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 30, 2024
Staying with little children at this hotel was incredibly easy. I highly recommend it for families, as they even have dedicated food sections for kids and vegetarians. The swimming pool is a good size, though I wish the slides were open longer, as we didn't get enough time to enjoy them. There was a great variety of food available every day, and the rooms were spacious and very clean. The staff were also helpful and friendly, making our stay enjoyable.
Sabita
Sabita, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
The staff were incredibly welcoming and friendly, even though many didn't speak English.The variety of food, especially the unique breakfast donuts, was a highlight. The rooms were cleaned daily, and the hotel maintained a high standard of cleanliness, even with guests walking in and out in wet swimsuits.I highly recommend this hotel, especially for families with young children. It’s conveniently located near the airport and offers easy access to the Land of Legends and local markets.
Sabita
Sabita, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Mohammad Amir
Mohammad Amir, 5-night trip
Verified Expedia guest review
2/10 Poor
Sep 17, 2024
Zara
Zara, 4-night family trip
Verified Hoteles.com guest review
6/10 Good
Sep 10, 2024
Decent place but packed with families. Food is plentiful and good quality but not always enough places to sit
Kojo
Kojo, 3-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Sep 8, 2024
Danielle
Danielle, 7-night trip
Verified Expedia guest review
6/10 Good
Sep 7, 2024
everything was perfect but food was horrible very very poor.
Sonia
Sonia, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Everything was good but the all inclusive is basically similar food all the time you do get fed up
But yes amazing stay specially to go to land of Legends for a walk
Mohammad Amir
Mohammad Amir, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 29, 2024
Nice hotel with spacious family room.
Nice hotel, although there aren't any grounds to walk around in. Food was ok, but a bit repetitive. Pool is big and nice for all. Family rooms were nice and spacious, room cleaning done daily, AC very good. No information about evening shows and sometimes there weren't any. Gozelme stand was open on random days, no info. If you can help it don't use the rip off taxis to goto land of legends (it's a 15 min walk)
Aqeel Ahmed
Aqeel Ahmed, 4-night family trip
Verified Hoteles.com guest review
2/10 Poor
Aug 27, 2024
Dirty rooms
Rude staff. Not good with dealing with complaints.
Air-conditioned keep switching off.
Dirty bathroom.
Worn out towels. We had to keep rongong for extra towels. They gave us 3 towels for 4 of us.
Uncomfortable bed. Flat pillows. We requested for extra pillows and told not available. They will bring some tomorrow. Next day same response. When we complaint. We got 2 pillows with no covers!
There is no iron. Mini bar has only water and 2 juices!
The buffet is mediocre. Poor quality food. No proper turkish cuisine. It was more quantity than quality.
Limited
Sheik
Sheik, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Onay
Onay, 9-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Verified traveler
9-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 22, 2024
haroon
haroon, 7-night trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
Prasanthi
Prasanthi, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
li
li, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 13, 2024
Property was good, only restauration was not very well.
Oznur
Oznur, 4-night family trip
Verified Hoteles.com guest review
2/10 Poor
Aug 8, 2024
I wrote a full review but not enough space. This is not an allergy friendly hotel. It is not a 5* clean and tidy hotel. Food choices are limited and when confronted people were told “it’s because you’re English and not used to food”. There is a lack of empathy and support from most staff. My niece was hospitalised due to gastroenteritis which we believe is due to the hotels facilities as we saw multiple ill children over the 7 day stay. They were not all English either so not an excuse for stomachs issues.
The medical team at the hotel were brilliant with my niece. They were efficient and continued to check on her which was great. There was also a gentleman at guest relations that was very considerate to my sister and brother in law.
Unfortunately the negative outweighs the positive and I would not recommend this hotel.
I welcome the hotel to get in contact to discuss the issues in more detail.
Kirsty
Kirsty, 7-night family trip
Verified Expedia guest review
4/10 Fair
Aug 7, 2024
Unfortunately there were a few issues, Firstly one of our guests had a dairy allegry this was accommodated for at all, leading to myself and my brother in law having to source and provide snacks for her obviously at a 5 star establishment this should not happen, Secondly my daughter contracted Gastroenteritis which ended up with a hospital stay at some cost, and there were various breakouts of this around the hotel, even seeing food and drinks being tested again a 5 star establishment should not have this issue cleanliness should be of the highest priority
Aaron James
Aaron James, 7-night trip
Verified Expedia guest review
2/10 Poor
Aug 3, 2024
Ioan Cristian
Ioan Cristian, 7-night trip
Verified Expedia guest review
6/10 Good
Jul 29, 2024
Hakan
Hakan, 5-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 26, 2024
It was nice all over but taxi system was bad in the area please up grade