I've faced issues with the parking. When booking the hotel, it showed parking was included, but I had to pay $68 a day. They mentioned the valet would park my car and let us know if anything was needed from the vehicle. When I asked them if I had left my charger in the car, he asked me to go and get it and handed me the key. It's ridiculous. They ask you to text when you need the vehicle. If busy, it will take 10/15 minutes, but most of the time, when I text and wait 20 minutes later when I ask, they respond oh, sorry, we didn't see the request message. The restaurant's food quality is poor, and when I asked room service to send me a spoon and plate, they took 20/28 minutes. When I asked the front desk, they said to wait or come down and get it. We have only one room service employee available. Poor with the amount they're charging, never book again with this hotel