Unwind in paradise at Hotel Panacea Tulum, where a private massage and cycling await. Explore the lush garden, relax by one of the two outdoor pools or treat yourself to a rejuvenating spa treatment. Guests appreciate multilingual staff and concierge services.
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
What's nearby
Holistika Art Walk - 11 min walk - 1.0 km
Hospital de Tulum - 3 min drive - 2.2 km
Dos Aguas Park - 4 min drive - 2.2 km
Playa Paraiso - 12 min drive - 7.8 km
Tulum Mayan Ruins - 13 min drive - 7.8 km
Getting around
Tulum Intl. Airport (TQO) - 41 min drive
Cancun Intl. Airport (CUN) - 101 min drive
Airport shuttle (surcharge)
Restaurants
Vaivén - 5 min walk
El Aguajito Marisqueria - 7 min walk
Italdo Pasteleria - 11 min walk
La Taqueria Pinches Tacos Shop - 3 min walk
Pepe The Best Taco! - 4 min walk
About this property
Panacea Condo Tulum
When you stay at Panacea Condo Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in one of 2 outdoor pools or visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments get the details right with Egyptian cotton sheets and rainfall showerheads.
At a glance
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Property size
23 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Pool/Spa
2 outdoor pools
Sun loungers
Massages
Spa services
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Children stay free (see details)
Children's pool
Bedrooms
Premium bedding
Down comforter
Egyptian cotton sheets
Bed sheets provided
Rollaway/extra beds: USD 20.0 per night
Bathrooms
Shower
Rainfall showerhead
Free toiletries
Towels provided
Entertainment
50-inch Smart TV with cable service
Outdoor areas
Terrace
Yard
Garden
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Window screens
Luggage storage
Safe at front desk
Vending machine
Hair salon
Mosquito nets
Things to do
Fitness center
Bicycle rentals on site
Yoga classes on site
Ziplining nearby
Snorkeling nearby
Scooter/moped rentals nearby
Fishing nearby
Ecotours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
23 rooms
Individually decorated
Connecting/adjoining rooms avaliable
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Also known as
Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum
Frequently asked questions
Is there a pool at Panacea Condo Tulum?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Panacea Condo Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Panacea Condo Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Panacea Condo Tulum?
Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.
What are the check-in and check-out times at Panacea Condo Tulum?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Panacea Condo Tulum and nearby?
Have fun with nearby activities like fishing, snorkeling, and ziplining. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a fitness center and spa services. Panacea Condo Tulum also has a garden.
Does Panacea Condo Tulum have any outdoor private spaces?
Yes, each apartment features a yard.
What's the area around Panacea Condo Tulum like?
Panacea Condo Tulum is in La Veleta, a short 9-minute walk from Holistika Art Walk.
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Reviews
Panacea Condo Tulum Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.8
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The pool area was fantastic, great, lovely, and amazing, providing a perfect place to relax. (11 reviews)
Breakfast was a highlight with freshly made products daily and a 10/10 rating. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Taxi
Building
Apartment
Kitchen
Restaurant
Breakfast
Reviews
Verified
10/10 Exceptional
May 28, 2026
The staff was great with helping with recommendations. They responded quickly and were very professional and kind. It was a beautiful location and the neighborhood felt very safe.
Kimberly
Kimberly, 6-night trip
Verified
10/10 Exceptional
Mar 18, 2026
The pool and lounging area was amazing, staff was attentive to any needs we had and the bed is super comfortable. We enjoyed our stay!
John
John, 14-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Nice pool/garden area as shown on the pictures. Full equipped kitchen. Easy self-check in process and hosts were easily reachable via WhatsApp. Good location as it is very close to Calle 7. Would stay again at Panacea.
Eric
Eric, 7-night trip
Verified
10/10 Exceptional
Oct 25, 2025
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
Francesca
Francesca, 8-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Martin Hønge
Martin Hønge, 4-night trip
Verified
10/10 Exceptional
Nov 15, 2025
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
Leah
Leah, 7-night trip
Verified
10/10 Exceptional
Aug 2, 2023
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Elia
Elia, 2-night trip
Verified
10/10 Exceptional
May 16, 2025
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Jill
Jill, 5-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Great Stay and would highly recommend
John
John, 3-night trip
Verified
10/10 Exceptional
Feb 21, 2026
Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful
David
David, 11-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Great price , great location , we love the Condo.
Cesar
Cesar, 7-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Everything was great I wish I can go back 😊
Luz
Luz, 5-night trip
Verified
10/10 Exceptional
Feb 23, 2026
We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.
Sadie
Sadie, 5-night trip
Verified
10/10 Exceptional
Nov 21, 2025
Beautiful apartment
JULIAN
JULIAN, 7-night trip
Verified
10/10 Exceptional
Feb 21, 2026
Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.
stephen
stephen, 9-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Well kept, beautiful common area, good location
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
May 16, 2025
Very good stay for the money spent
Kim Anh Charlotte
Kim Anh Charlotte, 4-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Clean in a good neighborhood
philippe
philippe, 6-night trip
Verified
8/10 Very good
Sep 28, 2025
I dont agree or think some of the policies are fair, but overall the best probberty ive stayed at in tulum
Lyric
Lyric, 8-night trip
Verified
10/10 Exceptional
Jan 17, 2025
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Julian Duvan
Julian Duvan, 12-night trip
Verified
10/10 Exceptional
May 14, 2023
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Mark
Mark, 8-night trip
Verified
10/10 Exceptional
Jun 25, 2025
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
MARIA
MARIA, 7-night trip
Verified
10/10 Exceptional
Mar 15, 2025
Everything was perfect
Eric
Eric, 2-night trip
Verified
4/10 Fair
Feb 16, 2026
The pro is that the condo is well-furnished, the bed is big and soft, and you have everything you need for a comfy stay. Negatives: This is condo living and not a hotel so manage your expectations around staff being present and engaged. With that said, I found the staff unwelcoming (when they were there at all). Particularly the male staff (one of them looked at me with DISDAIN, ignored me when I greeted them). Literally none of them ever greeted or spoke to me. It felt weird and unwelcoming. I ultimately left early.
Charla
Charla, 8-night trip
Verified
10/10 Exceptional
Dec 12, 2023
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.