Andalusia Hotels

"Ac did not work properly "

"Best chamber maid staff ever. Very helpful and worked tirelessly"

"We enjoyed our stay, breakfast was great and plentiful, rooms were spacious and free water provided every day. Shame the pool closed at 6pm every day, literally cordoned off when the weathers just nice."

"A"

"Poor service, very bad bathroom design"

"Very clean room and comfortable; staff are wonderful; breakfast is amazing; air conditioning is great! Great location; very close to train station "

"Definitely a 2-3 star hotel not what is advertised. All the amenities were not there the AC stopped working after 30 minutes, the water would change temperature from freezing to scolding hot in 5 minutes everything was so outdated and the location is far from everything. Not worth the price they advertise "

"Hotel Ilunion Malaga is in the perfect location within walking distance of the old city on one side and the beach on the other. We stayed in a junior suite, room 703, and the balcony had a lovely view towards the beach. Breakfast was perfect with everything from cereals, continental style and eggs, bacon, beans, etc. The only negative from my stay was the coffee. In the morning there was always a queue for one of the only two machines available and unfortunately it wasn't worth the wait. Other than that, I couldn't find another fault with this excellent hotel."

"When we arrived (after 3pm) our room was not ready so they offered us a different room to the one that was already allocated. We went to the room, the balcony was overlooking a big buzzing industrial machine, as we were booked in for 13 nights we did not want this room as the buzzing noise was too much. We asked at the desk if we could have another room, one that had a double bed rather than single beds (which we'd already requested, by email, a couple of weeks before we arrived) the man at reception said they only has a couple of rooms on each floor with a double bed, he looked on his screen and said we could have a room with a double as he'd found one but it would cost us €130 extra, we asked why, he said it was because we hadn't requested that or a balcony, I showed him my reservation confirmation (that was made 8 months earlier) which confirmed my choice. He said we could have the room but he would drop the extra cost to €65 we had no option but to pay! The room that we had was on the 10th floor, the railing was wobbly which was due to a missing bolt, if anyone had leant hard onto the railing it would have broken away. We told the desk, the staff member didn't seemed bothered so we told another staff member in the morning. The railing was fixed when we were out for the day. There was no apology about the fact that they'd put us in a dangerous room that had cost us an extra €65."