Hotels in Riverside

"Couch was worn and had loose threads, bathtub had no drain and stains, there was a hole in the wall where a hook was, Elevator very slow and constantly interrupted with staff use. Not a good value for the price charged. "

"Lovely hotel...room and service were great!"

"Our stay was an exhausting exercise in poor service and unacceptable safety standards. Arriving at 1:00 PM with a sleeping toddler and a 95th birthday party to attend, we sought a simple estimate for room availability. The front desk agent, Justin, was dismissive and rigid, offering no hospitality or "best effort" communication to help our family plan. We were forced to prepare for our event elsewhere, returning at 9:30 PM to a room that was supposedly "ready" with a crib. The nursery equipment provided was appalling. The first crib was filthy and stained; the second was structurally broken with a warped mattress and damaged rail. Staff suggested "leveling it out" with a comforter—a dangerous violation of safe sleep practices. When we tried, our daughter immediately slid down, creating a suffocation risk. We were forced to co-sleep, resulting in a sleepless night spent worrying she would fall. Management remained entirely indifferent to these hazards. Further issues included atrocious pool service and a disgusting hygiene breach where a crow landed on a food tray, which was then served to a guest regardless. Upon checkout, we were promised a management follow-up within 24 hours. Nearly a week has passed with zero contact. We paid full price and resort fees for a two-star experience and a room we couldn't safely use. We will never return to this property or the Marriott brand."

"The hotel was in a perfect spot , we watched the sunrise from our balcony . The food was excellent, staff was great ! "

"Lovely property greatly located "

"Very friendly staff i will recommend to everyone as matter fact i did "

"Staff was friendly, accompanying and helpful. Basic hotel room that was clean. We do wish fees were more upfront and listed on Expedia. There was a $45 resort fee per day and also a valet fee of $57 per day. We were not aware of this and there was no other parking option available. Would likely not return to this location despite a good experience. "

"I did not go to the spot and yes, the room overlooked the ocean. It is a beautiful resort. They just need more help."

"Rooms and facility very tired. Renovation is needed. Everywhere. "