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Hanoi Paon Hotel & Spa

4.0 star property
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Paon Hotel & Spa

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Day care
Rooftop terrace
Reception
Rooftop terrace
Near Hoan Kiem Lake, Hanoi Paon Hotel & Spa offers a rejuvenating experience. Revitalize at the rooftop terrace or indulge in spa treatments like hot stone massages and facials at Jasmin Spa. With an art gallery, shopping mall on site, high-speed WiFi and a 24-hour business center - this upscale hotel has everything for a convenient stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • Swim-up bar
  • Room service
  • 24-hour business center
  • Airport shuttle

For families (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Why we love this property

Spa sanctuary
Full-service spa offers daily rejuvenating treatments, from body scrubs to massages. A fitness room completes the wellness experience.
Breakfast and bites
Continental breakfast awaits hungry hotel guests. A restaurant serves up delicious fare for those seeking a full dining experience.
Elegant sleep elements
Wrapped in soft bathrobes, guests drift into peaceful slumber behind blackout drapes. The minibar stands ready for nightcap cravings.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

Junior Suite, 1 Bedroom, City View (with Bathtub) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, City View (with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Paon Suite

Paon Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Paon Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (With Window)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room (With Window)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Business Double Room

Business Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Double Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room No Windows

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room No Windows

  • Sleeps 3

View all photos for Junior Suite with Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite with Balcony

  • Sleeps 2

View all photos for Family Room With Windows

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room With Windows

  • Sleeps 3

View all photos for Family Room, No Windows

Family Room, No Windows | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room, No Windows

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Executive Double or Twin Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Business Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Room

  • Sleeps 2

View all photos for Paon Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Paon Suite

  • Sleeps 2

View all photos for Deluxe Window Twin or Double

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Window Twin or Double

  • Sleeps 2

View all photos for Executive with Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive with Balcony

  • Sleeps 2

View all photos for Superior Room no windows

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room no windows

  • Sleeps 2

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About the neighborhood

Map
27 Hang Thung, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Pizza Belga 47 Hàng Bè - ‬2 min walk
  • ‪Cơm rang, Phở Xào - ‬1 min walk
  • ‪Cafe Chợ Hàng Bè - ‬1 min walk
  • Bún Ngan 87 Nguyễn Hữu Huân

About this property

Hanoi Paon Hotel & Spa

Hanoi Paon Hotel & Spa features a rooftop terrace and puts you within a 5-minute walk of Hoan Kiem Lake. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (VND 300000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)
    • No alcohol allowed onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Fence around the pool

What to do

  • Scooter/moped rentals
  • Shopping
  • Access to nearby outdoor pool
  • Boat tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Visual fire alarm
  • Doorbell and phone notification
  • Phone accessibility kit

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 650000 per day

Parking

  • Valet parking costs VND 300000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

Also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?

Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hanoi Paon Hotel & Spa?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hanoi Paon Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hanoi Paon Hotel & Spa?

Yes. Valet parking costs VND 300000 per night.

Is airport shuttle service offered by Hanoi Paon Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Paon Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hanoi Paon Hotel & Spa and nearby?

Have fun with nearby activities like boat tours and swimming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hanoi Paon Hotel & Spa also has a fitness center and spa services, as well as access to a nearby outdoor pool.

Are there restaurants at or near Hanoi Paon Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Hanoi Paon Hotel & Spa like?

Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 6 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Hanoi Paon Hotel & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was excellent with a wide variety of choices and well-cooked options. (10 reviews)
  • The property's spa offers an amazing experience with fantastic massages and relaxing atmosphere. (4 reviews)
  • The pool offered a life-saving respite from the heat and provided a great view from the rooftop deck. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Drinks
Restaurant

Reviews

10/10 Exceptional

Great hotel

Lovely hotel and great location
1-night trip

10/10 Exceptional

Property was just what we wanted for our visit to Hanio. Very easy to walk to most attractions. Clean and safe also a very good breakfast.
Peter, 3-night trip

10/10 Exceptional

Excellent staffs, convenient location, great breakfast options - I would recommend and would stay here again in the future.
JOHNY, 3-night trip

10/10 Exceptional

Incredible service and great hotel

I definitely come back to this hotel. Besides having nice facilities, pool, gym and fantastic breakfast. It also have the most friendly and helpful staff. They go out of the way to give you the best experience and they even call the bus company and made sure we came to the right place and time. Thanks to the staff🤗 you deserve a big thumbs up 👍
Iben, 1-night trip

10/10 Exceptional

First I would like to thank the manager who did an exceptional job of looking after us when our flight was delayed he didn’t have to but made sure we could extend our room for another half day, the hotel staff also sorted us with a trip to the airport cheaper than grab and all booked for us I didn’t have to worry about a thing. Secondly the hotel is lovely and has all amenities you need such as a rooftop view breakfast and gym. It’s very central to everything it’s right at your doorstep
Jax, 1-night trip

10/10 Exceptional

The property was perfectly located in the old quarter with most things easily within walking distance - and when you do get tired, just jump a grab. The only thing we didn't realize in advance is that the pool is heated - not a cool pool to use at the hot times.
Matthew, 4-night trip

10/10 Exceptional

Great hotel. Very well located. Staff super friendly. We are staying at this hotel three times over a two week period. They stored our luggage for our trips out to Sapa and Halong Bay. Rooms are lovely
Stephanie, 3-night trip

4/10 Fair

The bed and pillows were extremely uncomfortable. The AC also didn’t work well, our room was brutally hot. It was colder in the hallway. We also didn’t have a window we could open because there is a sign saying don’t open it. The noise was also brutal. You could hear everything from everywhere and construction started at 630AM. Between the uncomfortable bed, the heat and all the noise I didn’t get any sleep. The staff was awesome though and that was the only saving grace to this place.
Rachael, 2-night trip

4/10 Fair

The pictures on the website make this property look nice but you can tell immediately upon arrival that the property is not very clean. Check-in was great and the staff was helpful but our room smelled bad as if people had smoked in the room previously and also the walls were dirty, water-damaged, and had mold on it. The floors were worn and also not very clean. We left the hotel shortly after check-in and went to a different hotel in the Old Quarter for less money but much nicer.
Willie, 1-night trip

10/10 Exceptional

친절한 직원들과 깔끔한 호텔이 아주 좋았습니다. 조식 뷔페도 좋았구요. 다음에 또 이용할께요
my company, 1-night trip

10/10 Exceptional

Hôtel très propre, un accueil chaleureux, nous n'avons pas été déçus. La piscine très sympa, le petit déjeuner varié. Le service impeccable. Je recommande vivement cet hôtel
Julie, 2-night trip

8/10 Very good

God oplevelse alt i alt

Pro: Perfekt lokation. Extremt venligt personale (Tak til Leo Than for imødekommenhed ved sent udtjek). Varieret morgenmad hotellets størrelse taget i betragtning. God dækning af internet. Con: Morgenmad og Pool/Fitness ligger højere end elevator. Meget varmt i Fitness område. En smule skimmelsvamp i brusekabinen
Thomas Lau, 2-night trip

10/10 Exceptional

Great Service, Staff and Location.

From the initial contact, to arrange the airport transfer, and all through my fortnight stay at this wonderful hotel I was met with great service and friendly staff who wanted to help me enjoy my stay as much as possible. Highly commendable. The hotel and spa is in a great location in the Old Quarter and I’d definitely stay there again.
Mark, 13-night trip

10/10 Exceptional

2回目の宿泊です。スタッフさんが親切でフレンドリーです。朝食もシンプルながらおいしかったです。
KEIICHI, 3-night trip

10/10 Exceptional

El hotel está muy bien situado La terraza en el rooftop tiene una vistas estupendas de Hanói
Rosa Elena, 2-night trip

10/10 Exceptional

快適に過ごせた

部屋はある程度の広さがあり、ベッドも快適。開閉できないけど窓があったので明るかった。朝食もおいしく、ホアンキエム湖が見える眺めも良かった。周辺にはコンビニやスパも多く、どこへ行くにも便利だった。
2-night trip

10/10 Exceptional

A great place to start our trip. The staff were lovely and made us feel welcome right away. While our room didn’t have a view, the rooftop offered stunning skyline scenes – well worth a visit, especially in the evening. The location made it easy to get around the Old Quarter. Breakfast was excellent, with plenty of choice and fresh options each morning. Comfortable, convenient, and a good base for exploring Hanoi.
Kirk, 2-night trip

8/10 Very good

Mooi start om hanoi te verkennen.

Zeer prima hotel met prima kamers echter waar ramen biet van open kunnen. Niet geschikt voor.mensen slecht ter ben. Intbijt is nl trwppe lopen. Verder super aardige en behulpzame mensen.. Goede service.ook. Jammer dat ba en dus ook rooftop dan op tijd dicht gingen. Nl 22.00. In avo dwas het pas lekker daar. Super of midden in centrum.
Alexander, 3-night trip

10/10 Exceptional

Lovely staff and location. Delicious breakfast! The pool could have been cleaner but we took the plunge anyway and everything was fine.
Erica, 5-night trip

10/10 Exceptional

Return trip to this property - convenient to restaurants, shopping, tourist attractions and transport. Friendly and helpful staff. Will stay again. Thank you!
Monique, 1-night trip

10/10 Exceptional

Good value for money. Frienly staff. Excellent breakfast and really nice sundeck
Palle, 3-night trip

10/10 Exceptional

Fantastic staff and location.
Jeremy, 3-night trip

10/10 Exceptional

Enjoyable stay

Excellent stay Convenient location We were in 6th floored and we didn’t hear any noise or traffic Good selection of fruits for breakfast
Yan Lynn, 1-night trip

10/10 Exceptional

スタッフさんが親切で、朝食もおいしかったです。 ジムは最上階で冷房無しですが、扇風機が4基天井についています。利用するなら午前中です。 また、サンドバッグがありました。結構硬かったです。
KEIICHI, 4-night trip

8/10 Very good

The driver who picked me up at the airport was not in th spot they told me he would. I had to search around to find him. When I mentioned this upon check-in the staff gave me a free 30 minute foot massage at the spa for the inconvenience. That was nice of them. Very helpful and attentive staff.
Brenton, 4-night trip