In the heart of the city, Queen's Hotel offers a tranquil oasis with a garden and outdoor pool. Indulge in Chinese cuisine at one of two on-site restaurants or shop on site for unique souvenirs. With free in-room WiFi, laundry facilities, and luggage storage, your stay is sure to be relaxing.
Queen's Hotel is a great choice for a stay in Kandy. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a children's pool, a terrace, and a garden.
At a glance
DONE
Hotel size
91 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Children's pool
What to do
Shopping
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 1841
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Colonial architecture
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs USD 75
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy
Frequently asked questions
Does Queen's Hotel offer free cancellation for a full refund?
Yes, Queen's Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Queen's Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Queen's Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Queen's Hotel?
Yes, there's free valet parking.
Is airport shuttle service offered by Queen's Hotel?
Yes, an airport shuttle is available. The charge is USD 75 per room one-way.
What are the check-in and check-out times at Queen's Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Queen's Hotel and nearby?
Queen's Hotel has an outdoor pool and a garden.
Are there restaurants at or near Queen's Hotel?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
Does Queen's Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Queen's Hotel like?
Queen's Hotel is in the heart of Kandy, a short 1-minute walk from Kandy Lake and 4 minutes' walk from Wales Park.
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Reviews
Queen's Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.8
Location
7.6
Staff & service
6.4
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Bar
Temples
Restaurant
Reviews
Verified
10/10 Exceptional
Apr 18, 2026
The staff at the hotel was wonderful.
Renee
Renee, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Clare
Clare, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Masud
Masud, 1-night trip
Verified
8/10 Very good
Jan 17, 2026
Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
fraser
fraser, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
The room is overall good with this over 100 year old building. Some might needed be maintained. But I am happy with the hotel and staff services. I will definitely staying here again.
chi yeung ryan
chi yeung ryan, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2025
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
D
D, 11-night trip
Verified
10/10 Exceptional
Dec 13, 2023
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
David
David, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Victorian Experience
A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Peter Speed
Peter Speed, 2-night trip
Verified
8/10 Very good
Feb 12, 2026
It was a pleasant stay at The Queens Hotel. We received a warm welcome on arrival. The position is perfect for visiting the Temple, overlooking the lake in Kandy but the traffic noise is incredible. Yes you are right in the heart of the city so not unexpected but trying to sleep is not easy. Room was clean and adequate and probably once was quite something but now old fashioned and very basic. There are no frills, no luxury and although our bathroom had a bath it was impossible to use it as took too long to fill it! Buffet breakfast was ok, basic and our least favourite in Sri Lanka - perhaps we have been spoilt everywhere else. In summary one night was enough for us.
Victoria
Victoria, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2025
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Rathna
Rathna, 1-night trip
Verified
8/10 Very good
Feb 26, 2024
Amazing location
Old historic hotel. Amazing location.
Serviceminded staff.
Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group
Line
Line, 1-night trip
Verified
8/10 Very good
Jul 18, 2025
You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
martin
martin, 3-night trip
Verified
10/10 Exceptional
Oct 23, 2024
Good
Convenient location. Just close to all main attraction and restaurants, such as the Temple of the Sacred Tooth Relic and Kandy lake.
The hotel itself looks elegant and the maintenance is quite good. I especially enjoy the life that you can feel the living history of the hotel. It is also conformable to stay in the room. Good choice or stay here of you visit Kandy.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 15, 2024
Charming but in need of renovation
We like the charm of old colonial hotels and would recommend it because of the great location but you should no that a lot of things don't always work. Staff is very friendly and helpful. I saw the one room that has been renovated and it aas very nice with modern bathroom and still the room with colonial style.
Anne-Sofie
Anne-Sofie, 3-night trip
Verified
8/10 Very good
Feb 17, 2024
Good for business because of WIFI condition.
LIght control at the bed side is very convenient
hideyuki
hideyuki, 3-night trip
Verified
8/10 Very good
Dec 1, 2024
Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell
Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
Susan
Susan, 3-night trip
Verified
6/10 Good
Jan 29, 2024
Great surroundings. Lots of history. Unfriendly staff. The safely box didn't work ( somebody had taken the batteries). Nothing was done although I staff different staff members at least five times.
Kirsi
Kirsi, 2-night trip
Verified
6/10 Good
Feb 4, 2024
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth.
It's unapologetically rundown - but if you love heritage hotels you'll love this place.
It has a nice restaurant with really lovely staff.
It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept.
But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Yes it was very good.
gerard
gerard, 4-night trip
Verified
6/10 Good
Apr 13, 2026
The property was rundown. It’s a shame because it could be beautiful if the owners spent some money on the up keep of what was once a beautiful property
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Aug 8, 2024
Great stay
Great Hotel
NIKOLAOS
NIKOLAOS, 1-night trip
Verified
8/10 Very good
Aug 25, 2025
Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
Zein
Zein, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2022
Good property in a very convenient and safe location. Very friendly and helpful staff.
mallory
mallory, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Perfect accommodation in Kandy
The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores.
There was loudly construction sounds around 2pm, that disturbed the sleep.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 24, 2022
Excelent charming old colonial hotel. A bit old, but it makes up for it with tonns of charm, and very friendly and helpfull staff. Would definently recommend.