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Ambassador Hanoi Hotel & Travel

3.5 star property
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ambassador Hanoi Hotel & Travel

Minibar, in-room safe, desk, iron/ironing board
Aerial view
Minibar, in-room safe, desk, iron/ironing board
Interior detail
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Connecting rooms available
  • Spa
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The price is $48
$55 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Connecting Room, Terrace

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hair dryer
Bathrobes
Minibar
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, iron/ironing board

Family Triple Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hair dryer
Bathrobes
Minibar
Free bottled water
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hair dryer
Bathrobes
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room, City View

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hair dryer
Bathrobes
Minibar
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hair dryer
Bathrobes
Minibar
Free bottled water
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Ambassador Suite Balcony

Minibar, in-room safe, desk, iron/ironing board

Ambassador Suite Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (3104)
The price is $69
$79 total
includes taxes & fees
Jan 10 - Jan 11, 2025
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Quan Chuong Gate - 12 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk

About this property

Ambassador Hanoi Hotel & Travel

When you stay at Ambassador Hanoi Hotel & Travel, you'll be in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Also, Hoan Kiem Lake and Quan Chuong Gate are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 25 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (VND 3 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Parking

  • Self parking costs VND 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi & Travel
Ambassador Hanoi Hotel Spa
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Travel Hotel
Ambassador Hanoi Hotel & Travel Hanoi
Ambassador Hanoi Hotel & Travel Hotel Hanoi

Frequently asked questions

Does Ambassador Hanoi Hotel & Travel offer free cancellation for a full refund?
Yes, Ambassador Hanoi Hotel & Travel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ambassador Hanoi Hotel & Travel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ambassador Hanoi Hotel & Travel?
Yes. Self parking costs VND 3 per day.
Is airport shuttle service offered by Ambassador Hanoi Hotel & Travel?
Yes, an airport shuttle is available. The charge is VND 25 per vehicle one way.
What are the check-in and check-out times at Ambassador Hanoi Hotel & Travel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Ambassador Hanoi Hotel & Travel and nearby?
Ambassador Hanoi Hotel & Travel has a spa.
Are there restaurants at or near Ambassador Hanoi Hotel & Travel?
Yes, there's an onsite restaurant.
What's the area around Ambassador Hanoi Hotel & Travel like?
Ambassador Hanoi Hotel & Travel is a short 7-minute walk from St. Joseph's Cathedral of Hanoi and 7 minutes' walk from Hanoi Old Town Night Market.

Ambassador Hanoi Hotel & Travel Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Do you want to be left stranded in a new country?
Absolutely terrible stay at this place! We came from a 24 hour journey to Hanoi and reached at 1.00am only to find out that they didn’t have the room we had reserved (family room with multiple beds to accommodate a party of 5). Instead they proposed that we split our family and stay in 2 different rooms ‘for just one night’ until they sort it out tomorrow because apparently the family who were using the room we booked would be checking out the next day. The next day, Ms Mai, the manager started by saying that she felt so bad about this situation and she couldn’t sleep the whole night because even she had children and she feels for us because it was a genuine mistake on their part. When we asked for the room we booked, she said that the room would not be available anytime soon. She said that she did not want to “bother us about it the night before and wanted us to rest instead”. Advised her that we wanted to then cancel the reservation because we do not have the room we reserved. Hotels.com called several times to try to resolve the situation and she kept telling them that she didnt have the room we booked but she “upgraded our room for free” and that we agreed to it and therefore we should not be allowed to cancel the rest of the stay. Nasty Nasty people! Ms Mai, you can be so sweet to people when you fool them, because I have seen you do it while dealing with you for 3 hours, but you are one disgusting human being. I truly cannot wish you well.
Dirty, moldy room
5-night family trip
Verified Hoteles.com guest review

8/10 Very Good

dao, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Clean room. Friendly staff and fast response and service when there is a problem in the room
Liyana, 1-night trip
Verified Expedia guest review

6/10 Good

Just close to 36 pho phuong
Trieu, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
Lyanne, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
Bryan, 6-night trip
Verified Expedia guest review

2/10 Poor

Sean O
Hotel booked was under renovation with massive drilling works from 5am till 5pm Suggested I move to sister hotel which I did Sister hotel the tv did not work, I said ok let’s move in as I needed to have shower and meet people After resetting tv multiple times they brought in technician and I said I only had a few minutes before I shower and head out Translating did not work and I asked them to leave so I could get ready Staff assured me it would be fixed by the time I came back, it was not They ended up moving me to a double single bed room rather than a king bed room Still no English news channels as written in their hotel guide The staff were nice and helpful as possible, this was a huge management fail Breakfast was not as good as other reviews say either and restraints is not open after breakfast
Sean, 1-night trip
Verified Hoteles.com guest review

6/10 Good

We booked the room because it had a terrace. Unfortunately it was unusable because of the construction in the neighbouring house it was full of dust, but overall the room was much nicer on the pictures than in reality.
Adrienn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel for groups and families
Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
Roshan, 3-night family trip
Verified Hoteles.com guest review

2/10 Poor

Sandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
Jean-Francois, 3-night family trip
Verified Hoteles.com guest review

4/10 Fair

Amber, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Unbeatable location, Great service
Really enjoyed our stay here -- my friend and I spent 3 nights! The location is great -- right smack in the center of the old quarter and near the lake -- there's a yummy dessert spot opposite the hotel. Lee was very helpful and kind and they also helped us book a great tour (they booked Sunrise cruise for us). We asked to move to another room with windows and our request was granted no questions asked. Thanks Lee and Mai!
Savanna R, 3-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Kostyantyn, 2-night trip
Verified Expedia guest review

2/10 Poor

Basic sanitation was not provided. Shower heads didn’t work. Bathroom overflow when showers. Dirty and smelly room. Construction nearby throughout the night. Checked out after one night.
david, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good friendly little hotel in the city
Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
Andrew, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Great location in the heart of old quarter. Super helpful and friendly staff
Viet, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
Trung, 2-night family trip
Verified Expedia guest review

2/10 Poor

The building construction next to hotel kept us all up throughout the night with the banging and cementing It was horrible experience.
Michael, 1-night trip
Verified Expedia guest review

2/10 Poor

I had the worse experience with this hotel, after staying in various hotels in my 4 weeks of travelling in Vietnam. At reception i was made aware that it was my lucky day that they still had the room booking for me as booked by third party, they don't trust even though they had my card details As i entered the hotel, awfully, musky smell hit me.small staircase to 4 floor and no help, both shower heads broken, waster going every where in the bathroom, musky bedsheets. I have stayed at many hotels on Vietnam as mentioned before but this experience was one to forget! I don't know why it was given i think the rating was 9. I'm getting it completely wrong or the reviews are not genuine
Rajesh, 1-night trip
Verified Expedia guest review

4/10 Fair

Tam, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Of all the places I stayed in my travel, this got to be the worst customer services. The reason I stay here was at my sister recommendation which I will share with her my experiences. Although I didn't expect the hotel to be what I'm used to staying booking through Hotel.com, the place was acceptable for the night. However, when we booked for a bus ride to Sapa, the clerk was more than happy to help us. However, what I learned on my bus ride after talking with other passengers on the bus was that he charged my group almost double what other passengers paid. Granted the amount is not much as everything is cheap even what we paid for the tickets, however, since the advertisement on the hotel state that they arrange for transportation at the cheapest prices which I take their words for, I learn that the employee that arrange for the tickets does not have any integrity and leave me a with a bad taste for the hotel. I would definately no recommends any one to stay there in Hanoi.
Tam, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hoteles.com guest review