We stayed in a dog-friendly ground-floor room in a quiet area of the hotel. It was a good size and came with a comfortable dog bed and two bowls, which we appreciated. There was also enough space for a travel cot. The bed and pillows were very comfortable, and the shower had good water pressure. However, the room lacked storage, with no wardrobe, bathroom shelves, minibar/fridge or safe.
Housekeeping was inconsistent. Staff entered despite our “Do Not Disturb” sign while our baby was napping, yet the room wasn’t cleaned when we later requested it. The hotel and room were clean overall, although there were noticeable spider webs around the outdoor dining areas.
Bloms Bar seemed understaffed during the day, so guests often had to order food and drinks at the bar rather than receiving table service outside.
The hotel is quite restrictive for dogs, which also limits dining options, as dogs aren’t allowed in the Brasserie. We travelled with a toddler and appreciated the children’s menu and discounted main courses, but families should note that children under 6 aren’t allowed in the spa or relaxation areas. Access to the surrounding water is also limited, making swimming with young children difficult.
The spa was very busy, although my mineral scrub treatment was excellent. Overall, it’s a good hotel, but some rooms may be better equipped, and it’s probably best suited to adults rather than families with young children or dogs.