4/10 Regular
11 jun. 2025
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country.
The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds.
The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess.
The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm.
The food was all meat and nothing on the healthy side.
The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel.
My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
Wilfred
Wilfred, se hospedó 6 noches
Opinión verificada de un huésped de Hoteles.com
