NH Cali Royal, located in Ciudad Jardin, offers a tranquil retreat with its garden and dry cleaning/laundry services. Savor the flavors of international cuisine at Cafe Royal or unwind with a massage in the Turkish bath/hammam.
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
What's nearby
Holguines Trade Center - 1 min walk - 0.0 km
Unicentro Shopping Center - 3 min walk - 0.3 km
Jardin Plaza Shopping Center - 18 min walk - 1.6 km
Fundacion Valle del Lili - 3 min drive - 2.6 km
Pontificia Universidad Javeriana Cali - 5 min drive - 3.0 km
Getting around
Alfonso Bonilla Aragon Intl. Airport (CLO) - 50 min drive
Airport shuttle (surcharge)
Restaurants
Crepes & Waffles - 8 min walk
Hotel NH Cali Royal - 1 min walk
Mandarino's - 3 min walk
Açai Juice - 8 min walk
Sansai Wok - 6 min walk
About this property
NH Cali Royal
At NH Cali Royal, you'll be just a 5-minute drive from Unicentro Shopping Center and Fundacion Valle del Lili. Guests can indulge in massages and enjoy international cuisine at Cafe Royal, which is open for lunch. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, Spanish
At a glance
DONE
Hotel size
145 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Water dispenser
Working away
24-hour business center
7 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour health club
An outdoor pool
Spa services
Hot tub
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Refrigerator
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Dining
Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 33907 to 75311 per person
Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one way)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 110 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali
Frequently asked questions
Does NH Cali Royal offer free cancellation for a full refund?
Yes, NH Cali Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Cali Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Cali Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of COP 110 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Cali Royal?
Yes, there's free self and valet parking.
Is airport shuttle service offered by NH Cali Royal?
Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one way.
What are the check-in and check-out times at NH Cali Royal?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at NH Cali Royal and nearby?
NH Cali Royal has an outdoor pool and a 24-hour health club, as well as a hot tub and a garden.
Are there restaurants at or near NH Cali Royal?
Yes, Cafe Royal offers international cuisine.
What's the area around NH Cali Royal like?
NH Cali Royal is a short 5-minute walk from Unicentro Shopping Center and 19 minutes' walk from Jardin Plaza Shopping Center. Travelers love the hotel's prime location.
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NH Cali Royal Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Food
Lobby
Furniture
Restaurant
Shopping malls
Family friendly
What guests liked
Breakfast was consistently excellent with a great selection and often cooked to order. (19 reviews)
Breakfast and dining options were excellent with a great selection and made-to-order meals. (7 reviews)
The pool area was great, beautiful, and clean, with some guests even dining there. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 4, 2025
really nice place to stay
julian
julian, 1-night trip
8/10 Good
Aug 2, 2025
The pool area is very nice..
christopher
christopher, 7-night trip
10/10 Excellent
Aug 3, 2025
The breakfast buffet was great, lots of options for everyone especially kids. Nice clean rooms and friendly staff.
Katherine
Katherine, 1-night trip
10/10 Excellent
Jul 24, 2025
You cannot ask for an better hotel
joan
joan, 4-night trip
10/10 Excellent
Jun 27, 2025
Very convenient and safe neighborhood to stay. Good food and employers are very polite . I recommend this hotel to anyone!
German
German, 4-night trip
10/10 Excellent
Jun 28, 2025
It was so so nice really love it
Mariluz
Mariluz, 4-night trip
10/10 Excellent
Jun 5, 2025
Friendly staff , very clean, lovely inviting environment and very close to the shopping mall
Jefferson
Jefferson, 2-night trip
10/10 Excellent
Jun 20, 2025
Clean, welcoming staff,
Marjorie
Marjorie, 6-night trip
10/10 Excellent
Jun 29, 2025
Great staff I had a good experience
maria
maria, 5-night trip
10/10 Excellent
Jul 21, 2025
So nice
Cindia Elena
Cindia Elena, 2-night trip
10/10 Excellent
Jun 10, 2025
very clean and safe area
ROLANDO
ROLANDO, 16-night trip
10/10 Excellent
Jul 16, 2025
Excellent
KAROL
KAROL, 2-night trip
10/10 Excellent
Jun 20, 2025
All the staff are amazing, including Alexis and Juan
Carlos
Carlos, 4-night trip
10/10 Excellent
May 27, 2025
My go-to hotel. Excellent pool. Excellent restaurant.
Mark
Mark, 11-night trip
10/10 Excellent
May 3, 2025
great place to stay. easy access to all things you want
timothy
timothy, 9-night trip
10/10 Excellent
Jul 23, 2025
Very nice! Steven the driver very nice
Jean Carlos
Jean Carlos, 3-night trip
10/10 Excellent
Jun 10, 2025
Everything was great
Charles
Charles, 3-night trip
6/10 Okay
Jun 12, 2025
I really enjoyed the variety of food offered for breakfast, there was something for everyone. The service was excellent! All of the servers were kind, polite, and had such a positive, happy attitude that made the experience even better. Highly recommend!
Carolina
Carolina, 3-night trip
6/10 Okay
Jul 7, 2025
Overall it was good. Staff were nice. Rooms are very small and extremely outdated.
Vincent
Vincent, 3-night trip
10/10 Excellent
Feb 28, 2025
This is my favourite place to stay in Cali because its very convenient location and excellent staff.
Dora Lucia
Dora Lucia, 2-night trip
4/10 Poor
Jul 26, 2025
This property should not be allowed to be open until it goes through a major make over.
ERICK
ERICK, 2-night trip
10/10 Excellent
Jun 25, 2025
Very good
Frantz
Frantz, 3-night trip
2/10 Terrible
Jun 25, 2025
Pictures are not real, it smells terrible, carpet is terrible, worst hotel ever
David
David, 1-night trip
8/10 Good
Jun 9, 2025
Staff is great but hotel is old and still uses a carpet which is smelly. Rooms are spacious but furniture is not in the best conditions. Breakfast is excellent.
Jorge
Jorge, 4-night trip
10/10 Excellent
Feb 27, 2025
Great stay
It was great. The staff were very friendly & helpful.