In the heart of Cali, Sonesta Hotel Cali offers a luxurious retreat with an on-site spa and massage services. Unwind at the swimming pool or enjoy English breakfast at Restaurante Mango's. With perks like in-room WiFi, library access, free self parking, and luggage storage, this upscale hotel has left guests raving about its helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Fitness center
Room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Feel at home (6)
Children stay free
Refrigerator
Private bathroom
Television
Terrace
Daily housekeeping
The current price is $79
$79
$79 total
Jun 13 - Jun 14
Why we love this property
Work and play balance
Located in both business and entertainment districts, this hotel offers meeting rooms and a business center. After work, rejuvenate at the spa or gym.
Culinary options abound
International flavors await in the restaurant, and a cafe offers additional dining choices. The hotel also serves up free English breakfast.
Pool pleasures
This hotel offers a delightful swimming pool for guests to splash and unwind during their stay. The perfect place to cool off.
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
What's nearby
Torre De Cali - 2 min walk - 0.2 km
Bulevar del Río - 8 min walk - 0.7 km
La Ermita Church - 8 min walk - 0.7 km
Centenario Commercial Center - 13 min walk - 1.1 km
Chipichape Shopping Center - 7 min drive - 2.6 km
Getting around
Alfonso Bonilla Aragon Intl. Airport (CLO) - 31 min drive
Dauga Station - 46 min drive
Restaurants
Four Points by Sheraton Cali - 1 min walk
El viejo barril parrilla restaurante - 5 min walk
El Hornito - 4 min walk
A Pepo Y Cuarta - 4 min walk
GHL Comfort Hotel Torre De Cali - 3 min walk
About this property
Sonesta Hotel Cali
When you stay at Sonesta Hotel Cali, you'll be just a 5-minute drive from Centenario Commercial Center and Calima Gold Museum of the Bank of the Republic. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Mango´s, which serves breakfast. Other features include a fitness center, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
181 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6 AM–10 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
3 buildings/towers
Built in 2004
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Restaurante Mango´s - This coffee shop serves breakfast only.
Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 85000 per accommodation, per stay
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number 9363
Also known as
Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton
Frequently asked questions
Does Sonesta Hotel Cali offer free cancellation for a full refund?
Yes, Sonesta Hotel Cali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Cali?
Yes, there's an outdoor pool.
Are pets allowed at Sonesta Hotel Cali?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of COP 85000 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sonesta Hotel Cali?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sonesta Hotel Cali?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 1 PM.
What is there to do at Sonesta Hotel Cali and nearby?
Sonesta Hotel Cali has an outdoor pool and a fitness center.
Are there restaurants at or near Sonesta Hotel Cali?
Yes, Restaurante Mango´s offers international cuisine.
What's the area around Sonesta Hotel Cali like?
Sonesta Hotel Cali is a short 10-minute walk from La Ermita Church and 12 minutes' walk from Bulevar del Río.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Sonesta Hotel Cali Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with a great selection of fresh options. (32 reviews)
The hot tub was great with a view of the mountains and provided a relaxing experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Food
Restaurant
Air conditioning
Bed
Lobby
Drinks
Value
Reviews
Verified
10/10 Exceptional
Jan 27, 2026
Very nice hotel with very attentive service oriented staff. Wonderful experience!
Ronald E
Ronald E, 6-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Very nice hotel. Clean, nice rooms, professional staff, and good amenities.
Ronald E
Ronald E, 4-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Yes the staff was very nice the food was delicius room sparkling and big
I will stay again
Jolima
Jolima, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Staff was attentive and very helpful. Highly recommended.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
The room had a weird musty smell at first (possibly from the AC not running in a while), but the staff corrected the issue promptly. The staff was professional and very attentive. Very Recommended
Reynaldo Lopez
Reynaldo Lopez, 5-night trip
Verified
10/10 Exceptional
May 19, 2025
Great service, amazing breakfast.
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Clean room
Roberto
Roberto, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Very nice room, comfortable bed, and beautiful views of the mountains.
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Dec 10, 2024
Very good hotel from its location to the excellent service from all the staff.
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
Feb 19, 2025
It is a nice hotel
The food is excellent and the staff is great
jorge
jorge, 2-night trip
Verified
10/10 Exceptional
Apr 15, 2025
Amazing place to stay
This place one the most friendly and amazing staff.
Food was amazing
Norma
Norma, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2024
Stayed for a wedding nearby, staff amazing and restaurant was incredible
Caryn
Caryn, 4-night trip
Verified
10/10 Exceptional
Jan 27, 2025
Very friendly staff, amazing breakfast, 10 of 10 guest attention
Reginald
Reginald, 2-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Very nice property, friendly staff, breakfast is the best, everyday was different food.
I truly recommend this hotel for those who’s looking for a quiet stay.
JULIO
JULIO, 21-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Service was great
Damian
Damian, 2-night trip
Verified
10/10 Exceptional
Mar 29, 2025
I stayed a few days and found that the room was clean, the staff were helpful, and the breakfast was good. The hotel is located in a good area.
Garry
Garry, 5-night trip
Verified
10/10 Exceptional
Sep 13, 2025
This hotel is so clean and the staff is great . I have to mention Jonathan at the lobby and Paola in room service made my stay unforgettable. Everyone is so polite and friendly. I can’t wait to stay again . Great job guys
Carlos
Carlos, 4-night trip
Verified
10/10 Exceptional
Oct 3, 2024
Good hotel
Vincenzo
Vincenzo, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Home away from home
It's our home away from home every time we are in Cali. Great staff and rooms
diana
diana, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2025
A comfortable hotel in the northern part of the city. Nice and comfortable rooms with all necessary amenities, great restaurant, very nice and helpful staff. And great price
Nana
Nana, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2025
Front desk staff are very friendly and accommodating. Great breakfast!
Andre
Andre, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2025
The hotel is always properly maintained and the staff is always courteous
Brian K.
Brian K., 4-night trip
Verified
10/10 Exceptional
Sep 19, 2024
Our stay was very good, the staff excelente, the security, quiet, and having a room with two bathrooms was the best as we were there for medical reasons.
Lynnette
Lynnette, 5-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Awesome customer service. Jessica was great at check in. Will recommend this hotel to friends. Excellent service all around
Ivolt
Ivolt, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
I would stay here again. I was here for a business trip. The restaurant food is outstanding. The breakfast buffet is pretty good too. Maybe one of the best I have had in Colombia.