Hotels in Mascota

"Overall, great stay. Our room had definitely seen better days, but not a deal breaker as we really are only in there to sleep. Just could use some TLC. Staff, drinks and food were all excellent. Especially David and Moses. They paid attention to details and really got to know you."

"Really sweet and at a affordable price! Just great for a weekend "

"The facilities are a bit outdated but overall is a nice resort. "

"Food was great! Staff was very kind! "

"Check in process took an hour. After that the service was fantastic. Hotel is dated but they are updating soon. "

"Booked a room with an ocean view and was given partial view. Vanity light in room didn’t work and was broken, called to make a report and no one came to check it out. Found a cockroach in our room. Staff was extremely friendly and helpful but conditions could be better. Room service food was honestly so nasty. Kind of annoying that all pool/beach chairs said “no reserving” and everyone left their towels since the early morning. I did enjoy that it was pretty quiet and not as hectic as the kids side so we were able to relax. "

"Pools were clean and warm. Lots of room. "

"Great place"

"Good food, good service, the beach is flawless. Our son had his bracelet fall off in the pool 24th after getting there and it’s an $80 charge. We hassled them everyday to not charge us because it’s obviously not his fault, upon checkout we got it cut to $40. FYI my own bracelet also fell off at night just in my room when I was doing nothing at all. An adult lost bracelet may cost way more, so consider adding your own tape or taping it to another bracelet so it doesn’t come off. Only the double alligator slide is open, and it’s pretty aggressive so smaller kids won’t like it. Everything else was pretty great, the food was good and service too. The beach is mint. "