Hotels in Arbutus

"The younger staff member at the front desk on 3/6/2026 in the morning was not particularly courteous. However, the senior staff member in the afternoon when I checked in was professional and provided good service."

"Great room, loads of space, very clean and comfortable. Couldn't fault it. "

"Clean room, good staff"

"The first room we were put in smelled like smoke, room switch took an hour. Staff complained about new private ownership instead of corporate management. Door for second floor was kicked in at some point, never replaced, probably by a patron whose card key stopped working and lost access to his room, or maybe by someone trying to rob the guy selling bud on the 3rd floor. Either way, we stayed last year and the quality of the rooms had dropped, property standards dropped but so did the price. Whatever they are spraying to kill the bed bugs is working but also dropping the air quality inside the rooms. The hygiene for sheets seems to be spraying instead of washing. "

"one of the lights in the room didn’t turn on, as well as the heat not working all too good but besides that everything was perfect and i will love to book again!"

"The room was clean but wished had a microwave, one on 3rd floor was small and dirty. Elevators smelled good Restaurant was AWESOME! food was great day/night service was good during day but at night not enough staff. wish they had served breakfast. Overall enjoyed the visit."

"Room was clean, staff was helpful"

"Great clean hotel and had a wonderful view of the harbor. It was quiet. My main concern was the restaurant. I went once and sat and never recognized and a second time it was closed. I did use the coffee shop but it closed early. Staff very nice. I would stay again if I knew the restaurant would be serving. "

"There was a hug in the bed in one of our rooms and a leaking fridge in the other room"