"Maintenance (no hot water in bath sink, very weak water pressure in shower, poor walls cleanliness in halls and apartment).
Very good internet system. Easy check in and out."
"I have a very good experience, also there gives me an upgrade to a better room! Good location, ac, terrace...the shower was not te best there need more pressure but overall good!!"
"We have thoroughly enjoyed the stay at the Arc Arenales. The property and neighborhood are inviting for guests to move around. The restaurants nearby are excellent. "
"Excellent location in Recoleta.
Well appointed reception and spacious apartment rooms.
Extremely comfortable bed with central heating throughout. All amenities were serviced daily.
Easy checkout."
"A hospedagem foi espetacular. O apartamento é bastante espaçoso, confortável e limpo. Muito bem localizado e a comunicação foi excelente. Algumas sugestões apenas para melhorar seria deixar bucha de louça nova, além de deixar mais toalha ou fazer a troca em caso de hospedagem e mais de dois dias. Também ficam disponíveis travesseiros extras mas sem as fronhas. O projetor estava com problema (mancha na lente) mas avisaram que o problema seria resolvido. Ficamos no loft 7A e gostamos muito da...
"Room cleaning was excellent staff is friendly when doing check in and there is alot of nearby shops to be able to have breakfast and dinner will definitely reserve again for followup teip"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This hotel is a perfect combination of hotel and apartment. The 1 bedroom I was in was cozy but modern and had all the necessary amenities, including wi-fi and smart TV (netflix, etc...). Another added plus was the cell phone they lend along with the room. Great to have for making my own calls in the city as my iphone was not so handy there.
The hotel is in a perfect location for walking in the Recoleta. Not too far to walk to Palermo and MALBA. Great shopping, cafes, pastry shops, take out...
Customer service at the hotel was excellent. Our original room booked wasn’t available when we arrived but Katherine noticed we were unhappy about it, and unprompted upgraded our room for the other days. Rooms were very spacious and new. Clean, nice location across the park and friendly bar staff especially Felix who haves excellent restaurant recommendations. Definitely will come again.
Great location with a lot of bars and restaurants around including local tango schools. The room are nicely don and very comfortable. They key 5 star difference is all about service. I have stayed at hundreds of hotels and this one provided the best service ever from arranging airport and ferry transfers, reservations, tickets to local events, wake up calls and preparing to go breakfasts when we left before breakfast was served. People at other hotels should stay here to find out how to better...
Clean and quiet. Room was very pleasant and clean. Balcony was welcoming. Maria is wonderful as the host manager. Very friendly and helpful. I would stay there again. I would let my daughter stay there by herself. Close to all the Recolleta attractions.
I was in BA mostly for business for 2 weeks, and had a great time at this hotel. The staff was very accommodating and helped me sort out numerous problems (lost luggage, reservation changes, etc.). The room was great and had all the features you'd expect, and the location was quite convenient as well. Most importantly (for me, at least), the wi-fi was incredibly fast compared with other hotels/apartments I've tried in BA. If you go downstairs to get a good signal, you'll get speeds approaching...
On a pleasant quiet side street but just a few blocks away from Santa Fe street made our stay very pleasant the staff was courteous and helpful. And being small we didn’t have to waste time walking thru large lobbies. With only a few rooms per floor there were no long hallways.
5 star service and quality at significantly lower prices. We had a lot of special requests and al were handled, politely, promptly and correctly. The staff is as well trained as at hotels charging 2 or 3 X .. Especially big shout out to both Melanie and Alejandra ,at the front desk are outstanding!!
