"Helpful staff from check-in to checkout, especially the guard who offered an umbrella from the door to the grab car while it was pouring rain.
Have already booked for next week upon my return from an overseas side trip."
"We have stayed her numerous times . Very accommodating staff. Clean, good location to Robinson's too.
We stay here of Sheraton Manila Bay depending on length of stay when transiting Manila to/from Sorsogon and the States."
"Fantastic service and very helpful and polite staff. Rooms and facility are very clean. Excellent breakfast! Walking distance to many restaurants and shops."
"Staff always high standard and helpfull .. same for room service and front desk where i feel at home every time i came here … great hotel and wonderfull staff!!!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel staff was fantastic! Professional! The restaurant staff weee great specially From Mezzanine lounge Jericson. He was veey helpfull managing and organizing our large party dinner. Kudos to Jericson!!!
I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila.
My family had an amazing stay for 3 days and 2 nights in this hotel. The room is very spacious, clean, and well organized. The staff are very accommodating and approachable during the stay. I highly recommend this hotel (City Gardens Suite Hotel Manila). We'll surely come back in here. Keep it up!
A new property in a great location that offers a variety of eateries, shopping and entertainment. Friendly staff and spacious rooms. Highly recommended.
The staff is amazing here and they go above and beyond. I had an incident which stepped on a rusty clothes hanger in the street on the way back to the hotel and the police contacted the staff here (Esmeralda) and they responded right away sending their RN and having their EMS take me to the local hospital(5mins away). Their chefs also made us a special departing treat when they were notified in convo that we were leaving (Dom and Rizki). Amazing!! Rooms are spacious and kept clean with...
From arrival to departure we were treated extremely well, special thank you to Jonathan and the team in the lobby bar 'cafe macaron' for taking care of us with humor and professionalism each evening and reviving our souls :)
We will definitely stay here again next time we are in Manila.
The room was excellent. Lot's of space and well equipped. The hot water was plentiful and the Internet was fast and reliable. The pool was very private and one of the best pools I have ever seen - it has tile along the bottom and sides.
The location is good being a few minutes walk to the Robinson's mall.
The included breakfast was delicious and the staff was genuinely friendly and helpful. I would recommend this hotel to anyone spending a few days or more in Manila.
Excellent customer service and nice rooms. Hotel is beautiful. Fantastic breakfast buffet with live music and close proximity to Greenbelt 5. Will definitely be back to this hotel!
This property was in the middle of Chinatown, right next to Binondo Church. Staff are amazing, from security guard, bellboys, front desk, to waiter. Each and everyone are happy to help. I will definitely come back here again.
Clean,comfort, a balcony that can host 30 people. Wi-Fi good, karaoke and the living space is good. Only 2 penthouse pad so the floor is quite and private.
My Family stayed here during their immigrant Visa Interview. It is walkable to the US EMbassy, Mall and Restaurants.
The room were really nice and clean
They had a great time.
We stayed for 12 days and it was wonderful. Brrakfast was great. Shout out Chef Freddie. He did a great job of delicious food at Citron buffet. Shout out Ri-Arr and Cristian and Diane at Citron who took good care of us every morning.also shout out to Efren who did a great job taking care of our room.I will highly recommend this place. Will see you guys soon